Senior Manager, Visa Managed Services

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
**Job Description** Team Summary**

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects with tangible financial results.

**What **a** VMS Manager, VCA does at Visa**:
Key Responsibilities include:

- Able to shape initial proposed solution for complicated opportunities.
- Able to lead the delivery of a small project or a team in a complicated project with support from internal resources and external vendors.
- Defining the scope, understanding clients’ objectives, framing the problem or opportunity.
- Collecting and analyzing input such as client information, interviews, data, processes, policies, competitive and environmental information.
- Synthesizing analysis to determine gaps, issues, opportunities.
- Facilitate meetings and workshops as an element of client engagements, to enable creative problem solving and/or transfer domain knowledge, helping clients to realize project objectives across multiple client teams/functions.
- Integrating VMS team members into client teams and connecting team members to the broader Visa team

**Why this is important to Visa**

VCA Managed Service (VMS) is scaling rapidly across the AP region providing clients a full cycle solution for the implementation of enterprise programs and portfolio strategies. Managed Services acts as a true extension of Visa Clients’ team bringing together expertise, capabilities, resources, and scale to enhance performance and increase profitability. Managed Services engagements cover a wide variety of client strategic imperatives, from driving profitable lifecycle programs, to implementation of new capabilities or Visa products, to building new digital customer journeys. VMS not only drives significant partnership value and strengthens Visa’s relationships with our clients, but it also enables rapid implementation of key priorities, which drive incremental revenue back to both the client as well as Visa.
**Qualifications** What you will need**:

- 8-10 years of relevant experience in financial services industry, payments, consulting or similar field.
- Bachelor's degree in quantitative fields such as business administration, economics, finance, computer science, engineering. Master’s Degree in related fields a plus.
- Excellent communication, storytelling, and presentation skills.
- Experience managing complex projects in matrixed organizations.
- Experience in the product marketing lifecycle from customer profile analysis to initiative development, campaign planning, execution, and post campaign measurement.
- Implementation experience of a product or program within financial services. Experience with a card issuer or acquirer a plus

**What will also help**:

- Proven experience in delivering growth for financial services products.
- Strong knowledge of the financial services ecosystem in Singapore and Malaysia

**Additional Information**
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.