Head Mixologist

4 days ago

Singapore RAFFLES SENTOSA SINGAPORE Full time

**JOB SUMMARY**

We are seeking an experienced and dynamic Mixologist to join our team. As a key member of the Food and Beverage division, the Mixologist will be responsible for creating an exceptional guest experience by crafting innovative cocktails, maintaining high standards of service, and ensuring operational excellence in the bar. You will work closely with your team to develop new promotional activities, control inventory and beverage costs, and support special events, all while maintaining top-tier service standards and a clean, organized bar environment.

**What you will be DOING**:

- Craft and serve unique cocktails and beverages in line with guest preferences, ensuring a memorable drinking experience.
- Develop and implement promotional activities to increase beverage sales and enhance guest engagement.
- Maintain a well-stocked bar, control inventory levels, and track beverage costs effectively to maximize profitability.
- Provide exceptional service to VIP guests in various outlets and during special events, ensuring their experience exceeds expectations.
- Monitor and coach bar staff, setting performance standards and holding team members accountable for their work.
- Collaborate with management to develop financial and operational plans, ensuring alignment with the broader Food and Beverage strategy.
- Enforce high hygiene and sanitation standards in all bar areas and ensure compliance with health and safety regulations.
- Build and maintain relationships with other departments to ensure smooth and efficient operations throughout the resort.
- Recommend the appointment, promotion, and development of bar team members to maintain a skilled and motivated workforce.
- Work alongside service staff to minimize waste and maximize productivity in all bar-related operations.
- Monitor bar performance, track guest feedback, and identify opportunities to improve service and efficiency.
- Ensure compliance with all cashiering and accounting procedures.
- Conduct regular checks to ensure the cleanliness and organization of the bar environment.
- Address guest comments, complaints, and special requests in a professional and timely manner.
- Perform other duties as assigned by management to support the Food and Beverage division’s goals.

**Your experience and skills include**:

- Proven experience as a Mixologist or Bartender in a high-volume, upscale environment.
- Expertise in cocktail preparation, including the latest trends and innovative drink creations.
- Strong communication and interpersonal skills, with a focus on delivering exceptional guest service.
- Leadership abilities to guide, motivate, and develop bar staff.
- Sound financial understanding, with the ability to manage beverage costs, inventory, and budgets.
- Ability to work efficiently under pressure, maintaining quality service in a fast-paced setting.
- A passion for mixology and a commitment to continually learning and improving your craft.
- Excellent organizational skills, with attention to detail in maintaining cleanliness and operational standards.
- A team-oriented attitude, with the ability to collaborate across departments for seamless service.
- Knowledge of sanitation and safety regulations within the food and beverage industry.
- Flexibility and adaptability to handle various tasks and changing guest needs.

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