Training Administration Executive, Training

4 days ago

Singapore Samaritans of Singapore (SOS) Full time

**JOB DESCRIPTION**:
**Position Summary**:
The Training Administration Executive contributes to the daily administration and coordination of training programmes rolled out by the Samaritans of Singapore Limited (SOS) for all the prospective trainees. This role contributes directly to the success of the mission of the SOS’ Training and Development department (T&D) - increasing touchpoints through training and equipping so that everyone can be an available to anyone in crisis.

The Training Administration Executive reports directly to the Deputy Director (DD) of T&D. He/she may also assist the Principal Trainer towards the successful administration of all courses.

**Duties and Responsibilities**:
Functional Responsibilities
- Manage end-to-end training administration on the Organisation’s internal Training and Learning Management System (TLMS) and the SSG Training Provider Gateway (TPG)
- Support the Deputy Director or Manager in the maintenance of training SOP, workflow, and policies to meet government regulations
- Screen prospective trainees and recommend SOS training programmes suited for their job level or requirements
- Support communication efforts related to training, including announcements, dissemination of training materials and certificates, or reminders
- Monitor and track attendance, progress and completion of all training programs, adhering to the SSG-funding requirements
- Input and maintain accurate records and data on the Organisation’s TLMS and on TPG to meet funding requirements, and for future audit and references
- Liaise with external vendors and manage training-related resources, ensuring timely delivery and cost-effectiveness
- Work with finance on the billing processes
- Manage withdrawal, waivers, appeals or other trainee circumstances related to training
- Provide onsite logístical and administrative support e.g. attendance, refreshment
- Update training and course information on SOS’ websites or collaterals
- Support internal and external audits on training processes and documentation, ensuring compliance and transparency.
- Willingness to undertake any other administrative duties assigned by Management.

**CANDIDATE REQUIREMENTS**:
**Educational Qualification**:

- Diploma in Business Administration, HR or Training and Development

**Relevant Experience**:

- At least 2 years of experience in Education or Training Administration
- Possess good IT skills and knowledge - able to navigate SSG or TMS portals independently
- Highly meticulous and detail oriented
- Able to work in a fast-paced environment to meet the required submission timelines by SSG
- Possesses good interpersonal skills to liaise well with Adjunct trainers and prospective trainees

**Behaviour Traits & Attitude**:

- Self-motivated
- Independent
- Good team player
- Willing to support occasional training programmes on weekday nights and weekends
- Approachable and personable
- Organised and efficient

**HOW TO APPLY**:
Please indicate your current and expected salary. Interested persons are invited to send their resume with a recent photograph:
**By mail**:
**Samaritans of Singapore (SOS) Human Resource Department **Block 10 Cantonment Close #01-01 Singapore 080010

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