
Desktop Engineer
2 weeks ago
**Job Title**:Desktop Engineer (Mandarin-speaking)
**Location**:Suntec Tower,038988
**Job Type**:Full-time
**About Us**:Techedge Solution, a leading IT Staffing & Data centre solutions provider, seeks an experienced and skilled Desktop Engineer to join our IT team.
**Job Summary**:
**Responsibilities**:
- Provide level 2 technical support for desktop-related issues
- Install, configure, and troubleshoot desktop hardware, software, and peripherals
- Manage and maintain desktop images, group policies, and software updates
- Collaborate with IT team members to resolve technical issues
- Communicate technical information effectively to non-technical stakeholders
- Conduct hardware and software inventory management
- Perform routine maintenance and upgrades
- Adhere to IT security policies and procedures
**Requirements**:
- Diploma or Degree in Computer Science/Information Technology
- Experience with desktop management tools SCCM & Intune
- 2+ years of experience in desktop support/engineering
- Proficient in Windows, Microsoft Office, and desktop hardware
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills (Mandarin-speaking)
- Ability to work independently and as part of a team
- Familiarity with ITIL framework (desirable)
**Nice to Have**:
- Certification in CompTIA A+, Microsoft MCSA, or equivalent
- Knowledge of IT security best practices
**Working Hours**:
- Monday to Friday, 9:30 am - 6:00 pm
**What We Offer**:
- Competitive salary
- Comprehensive benefits package
- Opportunities for professional growth and development
**How to Apply**:
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