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Computer Repair Specialist

2 weeks ago

Singapore GAIN CITY ENGINEERING (M&E) PTE LTD Full time

We have an opening for Computer Repair Specialist. We focus on delivering the best customer experience customers and you are invited to be part of our team.

**Duties & Responsibilities**
- To provide intermediate diagnostic, support and troubleshooting for computer devices.
- Ensure that all repairs go through a stringent quality check process.
- Answer phone calls with a professional and friendly demeanor.
- Customer oriented. Able to answer customer inquiries by providing solution and recommendation for initial diagnostic.
- Diagnose, troubleshoot and repair laptop, desktop, ipad, Macbook, iMac etc.
- Able to work Independently and ensure daily KPI and outstanding cases are followed through.

**Requirements**:

- Familiar with Apple OSX & Windows OS.
- Hardware repair and software troubleshooting.
- Must possess at least Higher secondary education.
- Able to work independently and as a team.
- Beginner or Intermediate computing devices repair experience.
- An educational/professional background in IT is a bonus but not a strict requirement.