
Customer Service Executive
1 day ago
Order Processing
¶ To attend to all sales enquiries
¶ To handle correspondence relating to customer
¶ To follow up on status of sales orders
¶ To liaise with the factory on delivery plans
¶ To attend and solve problems arising from sales orders
¶ To maintain sales price to enable the operation department to update the database
¶ To maintain product mold list relating to customers
¶ General and sales purchase reporting on a monthly and ad-hoc basis
¶ General administrative work relating to the sales agreements, correspondence, etc.
Shipping
¶ Prepare trade documentation (invoice/packing list/delivery order, CO, Form A, Form E, Beneficiary of Certificate or Embassy Endorsement, etc)
¶ Liaise with third-party logistic company for shipping processing
¶ Ensure on-time delivery to local & overseas customers
¶ Shipping coordination between suppliers and customers
¶ Assist department manager on shipment-related matters
**Requirements**:
¶ Minimum diploma
¶ Good communication skills in written and spoken English
¶ Must be able to communicate with Chinese-speaking clients
¶ Must be meticulous and possess a flair for figures
¶ 1 year of working experience in a related field or fresh graduates are welcome too
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