Pega Application Ops Support
4 days ago
Provide production support to users, handle user queries and resolve production issues.
- Provide resolution / workaround to issues and problems reported.
- Liaising with external systems in resolving production issues when necessary.
- Ensure service level agreements are met and escalate whenever required
- Ensure all assigned deliverables are completed on time and to the required level of quality.
- Identify, log, monitor and escalate issues/outages and ensuring timely assignment and resolution of incidents to meet SLA's
- Proactively preventing the occurrence of incidents, problems and errors, via the identification, investigation and resolution of client and/or organizational Service Management issues
- Deliver appropriate and effective communications to client/management and/or 3rd party vendor on issue escalation and resolution at all stages
- Proactive prevention of problems via trend analysis, targeting support action and communication
- Discover, analysis and document accurate information to support the effective management of events through its relevant process such as Change, Incident and Problem Management
- Establish and maintain good relationships with clients and other third party vendors.
- Ensure adherence of existing and new processes and process changes for completeness, consistency and conformity to Service Management documentation standards (including naming standards policy guidelines, etc)
- Governance of ITIL disciplines ensuring compliance to industry and internal audit controls are met.
**Requirements**:
- Relevant working experience in Pega for more than 1yr.
- Must be working on Pega in the most recent project. Certification of CSA & CSSA is preferred.
- Relevant experience in Ops for more than 6 months (Prod support and working directly with the client)
- Immediate joiner
- Relevant working experience between 5-8 yrs.
-
Pega Application Developer
4 days ago
Singapore ZENITH INFOTECH (S) PTE LTD. Full timePega Application Developer (Maintenance) This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $6,000-$8,500 **Job Description**: 1. As a Pega Professional, you will contribute to the development, delivery and maintenance of technology - based business solutions. 2. You are skilled in designing, coding,...
-
Pega Developer
2 days ago
Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time**Job Summary**: **Critical Success Factors**: **Mandatory**: Prior hands-on experience in Pega Development (preferably 6 months or more). Good to Have (Not Mandatory): - Experience in executing project releases on Pega PRPC BPM platform. - Exposure to executing large BPM engagements through the complete SDLC lifecycle. - Experience in Pega technical and...
-
Software Developer
3 days ago
Singapore NEPTUNEZ SINGAPORE PTE. LTD. Full time**Responsibilities** - Good experience in automation tools for Banking - Provide production support to users, handle user queries and resolve production issues. - Provide resolution/workaround to issues and problems reported. - Liaising with external systems in resolving production issues when necessary. - Ensure service level agreements are met and escalate...
-
Pega Developer
4 days ago
Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full timeWe are looking for a dynamic and motivated Application Support Engineer to join our team on a 12-month renewable contract (based on project approval and performance). If you have 1-2 years of experience in Java development and are eager to expand your expertise by learning Pega, this is the role for you! **Key Responsibilities**: - Collaborate with the...
-
PEGA CDH Engineer
3 weeks ago
Singapore BILLIGENCE ASIA PTE. LTD. Full timeRoles & ResponsibilitiesMinimum 3 years' experience in PEGA platform. Design & development work on Pega CDH for Marketing (cloud version 8.8 or Infinity 23). Able to implement/troubleshoot Java custom code on Pega CDH. Experience in working with Pega Cloud Ops.Strong understanding of Marketing Cloud & Customer Centric Personalisation/Decision Engine...
-
Pega Developer
3 weeks ago
Singapore JONDAVIDSON PTE. LTD. Full timeRoles & ResponsibilitiesMinimum 8 years of experience in PRPC technology platform (Pega) PEGA CSSA certification is mandatory. Pega CLSA certification is ideal Performance tuning and optimization of PRPC implementations: Ability to use application preflight tool, PAL, DB Trace, Profiler tool, SMA console, PegaAES Excellent knowledge of PRPC features both...
-
Pega Functional Analyst
4 days ago
Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time**Job Summary: **Responsibilities**: - Work closely with business process owners and SMEs to gather high-level user requirements. - Define metrics and performance goals for business processes in coordination with project managers and architects. - Support the transition of requirements and use cases into functional solutions. **Requirements**: - Basic...
-
Senior Pega Developer
4 days ago
Singapore KRIS INFOTECH PTE. LTD. Full timeAdditionally, you will engage with multiple teams and contribute to key decisions, as well as provide solutions to problems for your immediate team and across multiple teams. - Intermediate proficiency in Pega Software Application Development is required. - Configuration & Release Management, Design & Build Enablement, and Build Management with intermediate...
-
System Analyst
4 days ago
Singapore ELITEZ PTE. LTD. Full time**Requirements**: - At least 2 years of working experience in Relational Databases - DB2 or MS SQL Server - Working experience in one or more of the followings: 1. Java, JavaScript, HTML/ CSS, Web Services (REST and/or SOAP). 2. PEGA PRPC configuration, installation, external systems interface, and database integration. 3. PEGA PRPC Production BAU Support -...
-
Application Developer
4 days ago
Singapore WORKLE PTE. LTD. Full time**Responsibilities**: - Work with business process owners/SMEs to assess capabilities and identify high-level user requirements and perform detailed technical design - Assisting in the planning and analyzing of PEGA software strategies and solutions through functional and technical expertise - Coordinate with the test team for timely closure of open...
-
Software Developer- Pega
4 days ago
Singapore NodeFlair Full time**Job Summary**: **Salary** S$6,300 - S$7,800 / Monthly **Job Type** **Seniority** Mid **Years of Experience** At least 4 years **Tech Stacks** Java MSSQL HTML JavaScript SQL CSS **Employment Type: CONTRACT** **Responsibilities**: - Troubleshooting system and program problems. - Responding to support requests according to IT support policies. -...
-
Pega Senior System Architect
4 days ago
Singapore Luxoft Full time**Project** Description**: Luxoft is building a team of Pega Developers/Architects to work for banking and insurance project. There will be an opportunity to work on BPM Development or BPM support involving Pega technology in various initiatives. **Responsibilities**: - As part of a project team, you will drive the design, architecture and implementation...
-
Pega Developer
2 days ago
Singapore ZENITH INFOTECH (S) PTE LTD. Full timeThis is a 24 months contract assigned to our clients Work Location: To be confirmed Salary Range : $4,000-$5,500 **Job Description**: 3. Coordinating with the project team to ensure the business architecture matches the needs of the customer. 4. Integrating business databases, legacy systems, and web services. 7. Designing, coding and testing program...
-
Pega Developer
4 days ago
Singapore I-PERCEPT TECH PTE. LTD. Full time5+ years of experience in Pega Work closely with key stakeholders to deliver projects and solutions Provide support to SIT, UAT and Production investigation and resolve technical issues reported in projects Plan and commission production system implementation Provide leadership within own area of responsibility Able to work independently and be...
-
Infra Tech Support Practitioner
15 hours ago
Singapore ZENITH INFOTECH (S) PTE LTD. Full timeThis is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $4,000-$6,000 Main role and responsibilities support etc. Eg, Kubernetes 2. Administration/Websphere/IBM MQ/QlikSense/Sharepoint/Pega/API Gateway etc points like Web services, interfaces for MQ and SFTP 4. Familiar with setting and defining operational...
-
Pega Developer Jo-230112-301654
3 days ago
Singapore RGF Full time**Location**: Singapore **Salary**: Open **Industry**: Services **Sub-industry**: Strategic Consulting **Function**: Technology **Job Description**: **Our Client**: Our client assists and provides their clients in modernizing technology, reimagining processes, and transforming experiences in order to stay ahead in a rapidly changing world. Across...
-
Internship - Software Engineering (Pega)
4 days ago
Singapore Avanade Full timeCome join us This role is only open to fresh graduates with no Pega experience and are immediately available. Skills and experiences Knowledge of Pega preferredProgramming: C /.Net or Java stack About you Have strong verbal and written communication skillsHave a professional and client-oriented attitude, and can work independentlyHave deep passion for...
-
Executive, Talent Acquisition
2 days ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** **Salary** - $3,450 - $3,450 Per Month**Date Posted** - 1 hour agoAdditional Details **Job ID** - 88954**Job Views** - 2Roles & Responsibilities The Talent Acquisition team is looking for a 11-month temporary executive to provide recruitment ops support which includes but not limited to: - Schedule...
-
Application Support
2 days ago
Singapore ZENTACT SYSTEMS PTE. LTD. Full time**Position: Application Support (JAVA)** **Duration: Permanent** **Location: Singapore **Job description: **Java with 2-5 yrs exp with ops support** - Responsible for operational support, front-line management of incidents or escalation points, and provide proactive & preventative analysis. Perform prioritization in dealing with multiple simultaneous...
-
Head of Fleet Ops
2 days ago
Singapore COMFORTDELGRO BUS PTE. LTD. Full time**Responsibilities** - Support Head Ops to oversee and direct day to day fleet operations. - Understand all contractual requirements and advise Head Ops to fulfil all operational demands accordingly. - Develop deep expertise in scheduling and rostering. - Drive all fleet ops to meet required KPIs including all operational and safety requirements. - Conduct...