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Customer Service Representative

2 weeks ago

Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

Contract

**Salary**

$2,500 - $3,000 Per Month

**Date Posted**

5 hours ago

Additional Details

**Job ID**

51069

**Job Views**

2

**Job Description**:
Roles & Responsibilities

**Responsibilities**:

- Processing of accurate and efficient reservations relating to mileage redemption, issuing of tickets and effecting changes to schedules.
- Maintain member accounts whenever there are changes in their profiles.
- Advise on latest promotions and mechanics including send programme related collaterals and forms.
- Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
- Meet daily KPI requirement.

**Requirements**:

- Minimum 1 year of working experience in customer service related industry
- Strong time management skills and amenable to work rotating shifts (5 days per week including weekends and Public Holidays)
- Exposure to strong customer-orientated environment is an added advantage.
- Possess strong analytical skills to identify cause of problems & recommend solutions.
- Comfortable working with computers and multiple systems.
- Excellent verbal and written communication skills in English and other language of the supporting market.

Chian Han Chuan (Roland)

EA R1109658/Licence No. 10C5505

Transcendent Business Services Pte Ltd

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