
Service Request Officer
3 days ago
Raise incidents, service request and change request for related IT service and Mobile devices,
- and its reporting
- Undertake change coordinator role to route Incidents/SR/CR to relevant parties
- Follow-up of Incidents/SR/CR raised till closure
- Renew and update maintenance and service contracts info
- Consolidate data for security report submission
- Provide ad-hoc report when required
- Provide timely status updates to relevant parties, including service desk and liaising with hardware vendors
**Job Types**: Full-time, Permanent, Contract
**Benefits**:
- Professional development
Schedule:
- Day shift
- Monday to Friday
-
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Service Request Administrator
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