
Customer Service Officer beginner
1 week ago
About U3 Infotech
U3 is a mainstream player in IT Professional Services, Project Management, IT Projects and services, headquartered in Singapore and incorporated in 2002, Singapore. Over the past 19 years, we established our footprint across the region & established a deep relationship along with excellent cultural business understanding.
What You'll Do (Job Responsibilities)
To consistently meet the Customer Centre targets set (KPI) without compromising quality of service delivery.
To ensure accuracy & complaint for all the customers' request.
To successfully cross-buy the bank products & services.
To adhere professional standards of behavior & conduct in dealing with customers & fellow CSO's
Flexibility in work deployment when business needs arise
Support & product the brand by creating positive discussions in the social media community & to ensure message consistency across the different online platforms.
Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
Ability to understand customers’ needs and provide appropriate solutions and attention
Identify cross-sell opportunities during customer interaction
Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
Solicit customers’ feedback and identify problem trends for improvement actions
What You'll Need (Qualifications)
Above 'O' levels
Tech Savvy
Background in relevant customer facing role (either front or backend)
-
Customer Service Officer
4 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Customer Service Officer beginner
6 days ago
Singapore TEKISHUB CONSULTING SERVICES PTE. LTD. Full timeBasis knowledge on MS word, Excel - Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell opportunities during customer interaction -...
-
Customer Service Officer
2 weeks ago
Singapore MKUP Singapore Full timeWe are MKUP SG and you can check out our social media. MKUP is a new brand that is gaining its popularity in SG. A quick summary of our brand: Professional Makeup designed for Beginners Zero Technique, Easy to Use, It Works Achieve a Perfect Look! Affordable Products by U! We are looking for a Self-motivated, Meticulous, Keen Learners who are able to work...
-
Customer Service Officer beginner
7 days ago
Singapore Rapsys Technologies Full timeHandle customer (Internal / External) issues and inquires and provide appropriate solution and accurate, valid and complete information. Follow up to ensure resolution within SLA - Communicate and coordinate with internal stakeholders as necessary to resolve customer issues. - Provide support on Corporate Banking Platform (IDEAL 3 and Mobile App) and...
-
Customer Service Officer beginner
2 weeks ago
Singapore Quess Corp Limited Full time**Job Information**: Industry **Banking** *** Salary **2700 - 4000** *** Work Experience **2-4 Years** *** City **Singapore** *** State/Province **Singapore** *** Country **Singapore** *** Zip/Postal Code **486029** *** - Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services...
-
Customer Service Officer
5 days ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full timeMinimum N or O level - Good communication and administrative skills - Previous customer service experience is plus. - Knowledge of Micro-soft Office esp Excel & Word, is a MUST - Knowledge of watch industry/ interest in watches is an advantage. - Attention to details is important, especially during check-in watches. Not Specified
-
Customer Service Officer
2 weeks ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...
-
Customer Service Officer
5 days ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ø Ensure high standards and excellence in customer service experience for all enquiries. Ø Attend to check-in watches brought in by customers. Ø Process document for check-in and take photographs of check-in watches. Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers. Ø Follow-up...
-
Singapore U3 Infotech Pte Ltd. Full timeDeliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers’ needs and provide appropriate solutions and attention Identify cross-sell opportunities during customer interaction Consistently deliver excellent quality...
-
Temp Customer Service Officer
6 days ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**CONTRACT JOBS!**: **(5 Months)**: **TEMP CUSTOMER SERVICE OFFICER**: **(LOCAL ADMISSIONS)**: SINGAPOREANS/ PRs ONLY **( **Salary - **$2,000 to $2,300 **) **LOCATION** Jurong | Pioneer **JOB DESCRIPTION** - To assist in answering calls for the Call Centre. - Assist in other ad hoc duties assigned by the reporting Supervisor. **WORKING HOURS** - Mondays...