Airfreight Operations Officer

1 week ago

Changi, Singapore Alliance 21 Group Pte Ltd Full time

**MAIN DUTIES AND RESPONSIBILITIES**

1. To execute full scope of air & sea freight shipment services which includes:

- Handling & providing customer service ie. Answering of freight enquiries from customers and overseas agent
- Perform account management for existing customers
- Generating quotations to customers
- Negotiate rates with carriers/liners/agents
- Handling bookings with shipping lines/airlines & co-loaders
- Follow up on export/import/cross trade shipments and updating of shipping status
- Prepare shipping documentation
- To coordinate air/sea freight shipment (pick up & deliveries), ensuring timely updates and constant support leading to improved service performance rendered to customers
- To monitor shipments and ensure compliance with customers’ SOP
- To act as liaison between customers and operations
- To ensure efficient service level is delivered for all shipments
- To work closely with Sales team to identify potential business opportunities for new businesses
- To ensure warehouse housekeeping and movement of shipments according to SOP.

2. To carry out any other duties that may be assigned.

**REQUIREMENTs**
- Diploma in Logistics
- 2 years working experience in Freight Forwarding / Logistics
- Able to work PM shifts (M-F 12-9pm, S12-5pm) and on-call
- Forklift License (preferred)
- Class 3 driving License

**Salary**: $2,500.00 - $3,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Professional development
- Promotion to permanent employee

Schedule:

- Late shift
- Night shift
- On call
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- Logistics: 1 year (preferred)

Work Location: In person

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