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Front Desk Admin

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Singapore KREATIVE PTE. LTD. Full time

Front office admin work at the front office or front desk of an organization or business and are typically responsible for greeting customers, checking customer reservations, answering questions, and scheduling reservations. They often do paperwork, correspondence, and other office work.

Front Office Admin perform day-to-day administrative tasks in office environments, ranging from medical facilities to big corporations. They schedule and confirm appointments, direct incoming calls, and welcome visitors. They may also be required to handle basic inquiries and sort mail.Front Office Admin perform day-to-day administrative tasks in office environments, ranging from medical facilities to big corporations. They schedule and confirm appointments, direct incoming calls, and welcome visitors. They may also be required to handle basic inquiries and sort mail.

**Responsibilities**:

- Reporting to management and performing administrative duties.
- Answering telephone calls, as well as screening and forwarding calls.
- Scheduling and confirming appointments, meetings, and events.
- Welcoming and assisting visitors in a friendly and professional manner.
- Handling basic inquiries and sorting mail.
- Copying, scanning, and filing documents.
- Monitoring office supplies and ordering replacements.
- Keeping the reception area tidy and observing professional etiquette.
- Performing other administrative tasks, if required.

**Requirements**:

- High school diploma or GED.
- Formal qualification in office administration, secretarial work, or related training.
- 2-3 years of experience in a similar role.
- Exceptional ability to create a welcoming environment.
- Experience in answering and screening calls, as well as scheduling appointments.
- Ability to observe business etiquette and maintain a professional appearance.
- Proficiency in appointments scheduling and call forwarding systems, such as Resource Guru and AVOXI.
- Working knowledge of printers, copiers, scanners, and fax machines.
- Excellent interpersonal and communication skills.