(Associate) Director, Health
2 weeks ago
The Director, Healthcare is a team leader responsible for the management of large client relationships and/or multiple client relationships. The Director is responsible for managing a book of business through the management of client projects, supervising project teams, allocating resources, and delegating projects and tasks effectively. The Director is responsible for identifying the strategy which supports the client’s objectives, develops communication plans, properly scoping and pricing of work, as well as managing work activities and resources within agreed upon budgets. Director identifies and pursues opportunities for new business to support the completion of business goals. In addition, the Director should show demonstrated strategic abilities, and have strong written and verbal communication skills and be able to mentor and develop consulting skills in others. The Director interfaces with all levels of staff, participates in management meetings, serves as the primary client contact, and manages the client relationship, and is brought in to resolve client issues on smaller accounts managed by Associate Directors or Consultants, builds and manages large client relationships effectively building confidence in APCO as a trusted business partner, while preserving APCO’s interest in the business relationship.
**Key Responsibilities**
- Develops plans and manages resources to achieve team goals effectively to increase likelihood for success
- Achieves established business and professional objectives
- Organizes teams around business development opportunities and manages proposal process ensuring accurate scoping/budgeting of opportunity
- Actively participates in external committees, boards, chambers to increase visibility of APCO
- Actively networks internally to promote cross-regional networking
- Has positive reputation internally across the APCO network and has visibility in the market as a thought leader
- Establishes strong cross-regional network and engages in productive exchanges with colleagues to promote knowledge sharing and business opportunities; promoting the skills of others
- Confidently leads internal and client meetings, offering knowledgeable observations and suggestions; establishing credibility by insights shared; encouraging and motivating others to communicate ideas
- Serves as principal client contact; knows when to leverage senior level relationships within APCO to further build the relationship within the client organization
- Actively networks to identify new business prospects as routine activity
- Proactively identifies and participates in external meetings and trainings to enhance sector knowledge and contacts
- Demonstrates an understanding of effective project management, can effectively address issues, and understands how account engagements tie to APCO’s business management
- Takes ownership and actively engages in team member development; demonstrating thoughtful planning to increase individual skill sets by setting smart objectives
- Maintains awareness of company initiatives and actively promotes them within their project teams
- Demonstrates performance in growing clients organically and new prospects Shares opportunities across the network looking for the best resources to service the account(s)
**Qualifications And Standards**
**EDUCATION**:University degree
**EXPERIENCE**:Minimum of 10 years of healthcare experience in consulting firm, corporation, diplomatic post or media role; strong project, budget and client management skills; experience pursuing and developing new business
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