E-commerce Marketplace Channel Account Manager for

2 days ago

Singapore THE DRINKERY PTE. LTD. Full time

**Roles & Responsibilities**

Thirsty is Singapore’s largest online craft beer store and we are looking for someone to understudy and eventually take over the management of all our online marketplaces channels which currently includes Shopee, Lazada, Amazon, iShopChangi, etc.

Success in this role means you manage and run the marketplace channels well while continuously improving shopper experience, growing each channel’s businesses and expanding to more new online marketplace channels so beer lovers can shop beer easily at their favorite marketplaces.

You will be responsible for:

- Product listing, updates and maintenance.
- Stock update and inventory management.
- Pricing analysis, benchmarking and optimization.
- Storefront visuals, merchandising and layout.
- Analytics, key metrics tracking and actionable insights.
- Customer service, satisfaction and delight.
- Online marketing to drive traffic and sales conversions.
- Monthly promotions and campaign planning, coordination and execution.
- Mastery of seller platforms and back-end tools.
- Order management integration and efficiency improvements.
- Contract negotiations.

Competence we look for:

- Proficient in spreadsheets and analytically strong with data and numbers.
- Communicate clearly and concisely and can negotiate well.
- Multi-project management skills and meticulously disciplined, organized and detailed.
- Basic image editing and product description writing skills.
- Prior experience with any of the seller platforms is a plus, but not a must.
- Keen interest in craft beers and e-commerce marketplaces.

Character we look for:

- Curiosity in our business and what we do.
- Hands-on and reliable with an obvious passion for your craft and a tenacious drive to excel.
- Insightful and resourceful problem solver who can get things done with a sense of urgency.
- Take pride in your work, nimble in overcoming setbacks and a high capacity for hard work.
- Intro about yourself and why you’re interested to join us.
- Anything that demonstrates the competence and character we look for.
- Anything else that you think helps sets you apart from others.

All backgrounds, qualifications and levels of experience are welcome. We hire people who are good at what they do, but equally important, a good match with us. Make it easy for us to see both and we look forward to hearing from you.

Monthly salary: SGD 3,500 - 4,500 depending on experience.

The Drinkery is a craft beer company on a mission to make craft beer accessible for everyone.

Driven by our passion to share the joy of craft beer, we make it easy for you to explore and discover new beers by bringing the world of beer to your doorstep and creating fun and engaging craft beer experiences that bring people together.

We own and operate Thirsty - Singapore’s largest online craft beer store. We source and import hundreds of craft beers from around the world. We develop and produce a wide range of craft beer gifts, themed and festive boxes.

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