Programme Management Executive

1 week ago


Jurong East, Singapore Singapore Chinese Chamber of Commerce & Industry Full time

**Programme Management Executive (Operations & Regulatory Compliance)**:
**Key Responsibilities**

Programme Administration
- Manage the end-to-end learner journey for both WSQ and non-WSQ programmes
- Oversee assigned course portfolios, comprising both individual and corporate enrolments
- Support the administrative coordination for inbound and outbound training programmes
- Prepare course materials and conduct orientation sessions for new intakes
- Work closely with the Sales team to facilitate the enrolment process
- Set up programme information in the Student Management System (AIMS) and Training Partner Gateway (TPG) to ensure smooth and timely intake commencement

Grant Administration
- Monitor the status of approved grants and perform timely follow-ups or interventions when needed

Data Management & Reporting
- Ensure accurate and timely updates in AIMS
- Maintain learner records and course tracking reports, including enrolment, deferment, withdrawal, graduation, and funding statuses
- Track learner evaluation surveys and compile reports for management review and necessary follow-up action

Adult Educator Support
- Provide administrative support to Adult Educators to ensure smooth class operations

Examination Coordination
- Liaise with the Enterprise & Learning Solutions (ELS) department on exam scheduling and administration
- Validate examination results according to internal protocols before official release

Other Duties
- Contribute ideas and suggestions to improve operational processes and efficiency
- Support Manager/HOD in any other assigned duties

**Requirements & Qualifications**:

- Diploma or equivalent in any discipline
- Minimum 2 years of relevant experience, preferably in the Private Education Institution (PEI) or Adult Training & Education sector
- Sound knowledge of Committee for Private Education (CPE) and SkillsFuture Singapore (SSG) policies and regulations
- Bilingual in English and Chinese to effectively communicate with a diverse group of stakeholders
- Detail-oriented with strong problem-solving and time management skills
- Strong interpersonal and communication abilities for effective stakeholder engagement
- Self-motivated, adaptable, able to work independently and collaboratively in a fast-paced environment
- Proficient in Microsoft Word, Excel, and PowerPoint



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