Client Account Service Executive

2 weeks ago

Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time

**Client Servicing Executive**:
**Location**:Singapore | Full-Time | Department: Corporate Training & Development

**Join the Team at Aventis Learning Group**:
At **Aventis**, we are committed to shaping a smarter, future-ready workforce through high-impact learning. As a **Certified Great Place to Work**, we foster a vibrant, collaborative environment that values purpose, growth, and service excellence. If you’re passionate about client success and building meaningful partnerships, we invite you to join us on this exciting journey.

**Build Relationships. Deliver Excellence. Drive Client Success.**:
We are seeking a proactive and customer-focused **Client Servicing Executive**to manage and grow our client relationships. You’ll play a critical role in ensuring an exceptional client experience—from the first consultation to post-training support—while identifying opportunities for continued engagement and growth.

**Your Key Responsibilities**:
**Relationship Management**
- Build and maintain strong relationships with existing clients by providing timely, responsive, and professional serviceReach out to both active and dormant clients to understand evolving training needs and re-engage them

**Needs Analysis & Proposal Development**
- Conduct client consultations to assess training requirements and recommend suitable programsPrepare customised training proposals and quotations that align with client goals

**Account Servicing & Upselling**

**Coordination & Support**
- Collaborate with internal teams (marketing, trainers, operations) to ensure smooth delivery of training solutionsRespond to client inquiries, feedback, and issues with professionalism and speed

**Opportunity Building**
- Identify potential referrals and new business leads through strong client relationships and service excellence

**What We’re Looking For**:
✔️ **Education**:

- Bachelor’s degree in any discipline (Fresh graduates with strong communication skills are welcome to apply)

✔️ **Experience & Skills**:

- Previous experience in client servicing, customer support, or B2B sales is a plus
- Excellent communication and interpersonal skills with a client-first mindset
- Organized, self-motivated, and able to manage multiple client accounts efficiently
- Able to work well under pressure and adapt to changing client needs
- A team player who thrives in a collaborative and fast-paced environment

**Why Join Aventis?**:
**Impactful Work**:Contribute to developing talent and improving business outcomes through training
**Growth Opportunities**:Career progression, mentorship, and access to professional development
**Attractive Package**:Competitive salary with performance incentives
**Inclusive Culture**:A values-driven and supportive workplace recognised as a Certified Great Place to Work

**How to Apply**:
Ready to make a difference in the lives of our clients? Submit your **resume

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