Systems Coordinator

1 week ago


Singapore HORUS I (PRIVATE LIMITED) Full time

**Roles & Responsibilities
**Systems Coordinator (Hosted position) - Global MNC Biotechnology Company**

The Systems Coordinator is to assist the Regional Security Systems Analyst in running the Global Security service desk operations and ensuring operationality of the security systems.

**Responsibilities**:
1. Monitor and ensure security systems function at optimum level.
- Basic modifications of access control system, VMS as assigned by RSSA or Dept Leadership.
- Perform routine (monthly) systems performance review or similar tasks as assigned.
- Ensure changes of details of security devices and documents are properly updated on a timely basis.
- Ensuring synchronization between security systems

2. Provide troubleshooting support & analysis.

3. Assist in support tasks for projects and installation works.

4. Assist in running the regional service desk operations.
- Stocktake of physical badges
- Tracking tickets to ensure timely resolution
- Review of access control records

5. Provide trainings to relevant stakeholders on systems usage and service desk operations.

6. Maintain relevant metrics records.

Requirements/ Qualifications

7. 2 - 3 years of relevant working experience

8. Be able to work with mínimal supervision

9. Basic knowledge of Computer Networking or TCP/IP, electrical systems

10. Proficient in MS Office Suite

11. Experience with using Lenel OnGuard Access Control System and Milestone Xprotect VMS, and troubleshooting related issues, a plus

12. Experience in project management and understanding blueprints highly desirable

13. Office hours, but work hours may vary in view of assigned taskings



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