Activity Crew

2 weeks ago

Singapore DREAMUS EDUTAINMENT PTE. LTD. Full time

DreamUs Group was created with a vision to bring serious happiness to children and families. We believe in the magical power of play to unleash creativity, build confidence and bring people together.

We take pride in offering high-quality, themed indoor activity centers designed to bring lasting memories among loved ones. Our indoor playgrounds are each unique in their own way suitable for the young and the young at heart.

As a leading provider of experience-based play facilities in Singapore, we provide unique interactive play experiences through:

- SuperPark in Suntec City Mall
- Pororo Park Singapore in Marina Square
- Tayo Station in Downtown East
- Petite Tayo KidsClub in Kallang Wave Mall

**Responsibilities**:

- Takes a proactive role in maintaining SuperPark Singapore’s guest service standards.
- Monitor, motivate and develop park activities that constantly delivers awesome experience to our guests.
- Keep safety as the focus while instructing/managing our guests in a variety of sports-oriented activities, programs and/or learning journeys.
- Be proactive with guests to answer questions and be flexible in resolving guest situations via face-to-face, mobile, or other digital communication channels.
- Be prepared to assume various lead roles in the park, including and not limited to Party Host, Program Host, Camp Leader and/or Super Camp Supervisor.
- Proactively seeks to promote park offerings, including membership passes, birthday parties, programs, and merchandise in response to guests' needs.
- Complete housekeeping assignments including and not limited to general cleanliness of crew and guest areas, safety checks on all equipment and facilities per the SOP and upkeeping of the overall play park ambience.
- All other ad-hoc duties assigned.

**Job Requirements**:

- Passionate about delivering excellent guest service, especially to children and families.
- Energetic, proactive, and confident in leading group activities, programs, or events.
- Strong communication skills, with the ability to interact effectively in-person and via digital channels.
- Physically fit and able to work on your feet for extended periods in a dynamic play environment.
- A safety-first mindset with basic knowledge of safety protocols and practices in recreational or sports environments.
- Comfortable taking on diverse roles such as Party Host, Program Host, or Camp Leader.
- Sales-oriented with the ability to promote park offerings (e.g. memberships, birthday parties, merchandise) based on guest needs.
- Responsible and dependable, with a positive attitude and team-player mentality.
- Willingness to perform cleaning and housekeeping duties to maintain a safe and inviting play park environment.
- Flexibility to work on weekends, public holidays, and during school holiday periods as required.

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