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Deputy Head of Compliance

2 weeks ago

Central Singapore Sleek Full time

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

- **Corporate Secretary**:Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and Sleek Sign. We are the market leaders in Singapore with ~5% market share of all new business incorporations
- **Accounting & Bookkeeping**:Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary Sleek Books ledger, AI tools and exceptional customer service
- **FinTech payments**: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 450 staff with an intact startup mindset.

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognized by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

**Requirements**:
We are looking for a Deputy Head of Compliance that is excited about the below Mission and Outcomes over the next 6-12 months.

**Mission**:
To support the Head of Compliance and Risk in championing a culture of tech-enabled compliance and risk awareness across our global operations, making use of technology to ensure robust adherence to regulatory standards while fostering continuous improvement in policies, training, and processes. This evolving role offers the opportunity to shape the compliance framework, contribute to the company’s growth, and develop into a future leader as the Head of Compliance and Risk.

**Outcomes**:
**1/ Review and Approval of High-Risk Client Assessments**
Review 100% of escalated high-risk client cases within 2 hours, providing constructive feedback to the compliance officer on any oversight or areas for improvement. Present each case to the Head of Compliance for final approval within 4 hours.

**2/ Timely Management of Screening Alerts**
Ensure that no name screening alerts remain outstanding for more than 24 hours, and no transaction monitoring alerts remain unresolved beyond 48 hours.

**3/ Quality Review and Reporting**
Conduct quality reviews of Low/Medium/High-Risk (L/M/HR) cases, covering at least 20% of each risk category. Prepare a findings report with suggested remediations to improve overall quality and adherence.

**4/ Investigation Timeliness and STR Filing**
Complete and/or review that at least 80% of investigations within 15 calendar days, ensuring that any required STRs are filed within 15 calendar days of closing the investigation.

**5/ Enhancements to on-board and on-going monitoring Processes**
Identify and recommend key improvements in conducting client risk assessment, transaction monitoring or screening processes, implemented with Product and IT teams. Supplement the roles and responsibilities of the Head of Compliance and Risk during his absence, ensuring seamless continuity in compliance operations, and effectively manage any tasks delegated by the Head of Compliance and Risk

**6/ Regulatory Monitoring and Policy Updates**
Monitor regulatory changes across all jurisdictions where Sleek operates, update the obligations register, and ensure compliance policies remain current and aligned with regulatory requirements.

**7/ Training Development and Delivery**
Be a key contributor to designing, developing, and running training programs for compliance officers and Sleek employees, ensuring a strong compliance culture organization-wide.

**8/ Inspection and Licensing Support**

**9/ Compliance & Risk Dashboard Management**
Establish and maintain a compliance and risk heatmap dashboard to facilitate prioritization and decision-making for initiatives and resource allocation.

To do this, you will have a minimum of 6 years experience as a Senior Compliance Officer or Internal Auditor and you will be located in Singapore.

**The interview process**:
We anticipate the process to last no more than 3 weeks from start to finish. Whether the interviews are held over video call or in person will depend on your location and the role.

**Case study**
A ~60 minute chat with the Head of Compliance, where he will give you some real-life challenges that this role faces, and will ask for your approach to solving them.

**Career deep dive**
A ~60 minute chat with the Head of Compliance. He’ll discuss your last 1-2 roles to understand your experience in more detail.

**Behaviou