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Support Specialist Lll

3 weeks ago

Singapore Pontoon Asia Pacific Full time

Making strong technical decisions and complete tasks & assignments under limited supervision.
- Recognizing problems that need further investigations, seeking assistance when needed, and demonstrating initiative and self-motivation.
- Ensuring documentation of production incidents and collaborate with different support and development teams and resolve issues.
- Assisting the team in devising new support processes and ensure their implementation as per company policy