Solution Engineer

**Job no**: 520731

**Brand**: FCM

**Work type**: Full time

**Location**: Singapore

**Categories**: Corporate & Group Travel

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

**About The Opportunity**

As Solutions Engineer, your primary objective is to inspire confidence in FCM as the business travel partner of choice for mid
- and large-market accounts. You will be leading product demonstrations and technical discussions for our sales and account management teams. Most conversations will be held with corporate travel managers, procurement leaders, technology departments heads, external consultants, and C-level executives.

This is a great opportunity for someone who is an excellent communicator, loves technology, enjoys putting on a show, knows how to seal a deal, and is a fast learner.

**Key duties & responsibilities**:

- Demonstrate mastery of the FCM technology suite to external and internal stakeholders
- Expedite the sales process by articulating technology and business process differentiators through product demonstrations, presentations, and ad-hoc conversations
- Support account management technology adoption and consultation initiatives through product demonstrations, presentations, and ad-hoc conversations
- Work with proposal managers to provide technical responses for RFP/I/Q submissions
- Assist in managing and enhancing the demo environment
- Develop and deliver external training to clients and internal training to staff in alignment with technology adoption goals, tech roadmap milestones, and new product and feature releases
- Create sales tools in conjunction with marketing and sales leadership that help present complex information in a way that potential buyers can easily understand

**We’d love to hear from you if you have...**
- 3-5+ years in frontline sales at a B2B company, preferably in travel, software, and/or IT
- Excellent written and oral communication skills with ability to communicate complex information to technical and non-technical stakeholders
- Executive-level presentation, product demonstration, storytelling, and interpersonal skills
- Data-driven with a growth mindset
- Excellent problem solver
- Ability to work individually and within groups
- Excellent organizational, planning, and multi-tasking skills
- Willingness and ability to travel as needed
- We can teach you the technology and travel industry nuances, but you should have a strong internal locus of control, self-motivation, and curiosity about what “is possible” with technology
- BA/BS degree or equivalent

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

LI-KM1#FCM#LI-Onsite

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