Business Operations Manager

7 days ago

Singapore KAIROS GLOBAL SEARCH PTE. LTD. Full time

Our client is an international fintech company delivering innovative solutions in digital payments, embedded finance and wealth management. As the business continues to expand across new markets and product verticals, they are seeking a **Business Operations Manager (GTM)**to drive strategic execution and operational efficiency across commercial, product, and marketing functions.

**Key Responsibilities**:

- Support the development and execution of go-to-market strategies for new products, services, or regional expansions
- Act as a bridge between Product, Sales, Marketing, and Customer Success teams to align priorities and remove blockers
- Design and improve operational workflows, KPIs, and processes to enhance GTM efficiency and scalability
- Conduct market research, performance analysis, and post-launch assessments to inform data-driven decision-making
- Track project deliverables and milestones, manage dashboards, and ensure timely reporting to senior leadership
- Drive business reviews and strategic planning sessions with internal stakeholders
- Identify areas of risk or inefficiency and lead initiatives for continuous improvementPartner with finance and operations to support revenue forecasting, pricing strategies, and commercial planning

**Requirements**:

- Bachelor’s degree in Business, Finance, Economics, Engineering, or a related field; MBA is a plus
- At least 8 years of experience in business operations, GTM strategy, consulting, or strategic program management, preferably within fintech, SaaS, or tech
- Strong understanding of go-to-market models, product commercialization, and cross-functional collaboration
- Proven track record in driving operational improvements and implementing scalable processes
- Analytical mindset with proficiency in data tools (Excel, SQL, BI tools like Tableau or Looker)
- Strong project management skills with the ability to juggle multiple priorities in a fast-paced environment
- Excellent communication and stakeholder engagement abilitiesSelf-starter attitude with a bias for execution and continuous learning

EA Licence No: 23S1615

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