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Shared Service Centre Advisory

3 weeks ago

Singapore JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

**Job responsibilities**:

- Understand JP Morgan Core Cash, Trade and Merchant Services offerings in the region
- Advise CFOs, Treasurers, Finance Directors and SSC Leaders on diverse Strategic topics across the SSC journey
- Responsible for working with broader JP Morgan team - bankers, product, sales and any other teams to create a be-spoke SSC client engagement strategy to drive mandates and pipeline in Asia
- Leverage a differentiated client engagement approach by leveraging process discussions across Procure to pay, Order to cash, Record to report, Payroll and other SSC topics
- Support Sales throughout the Sales cycle to drive client meetings and deep dive workshops with an aim to create a be-spoke JP Morgan solution
- Keep track of emerging themes and build collaterals related to SSC best practices and industry themes. Leverage trends to position and present JP Morgan value proposition to clients
- Participate and present in Payment Leadership Series (PLS) and SSC marketing events organized by JPM across Asia
- Provide coaching to internal staff (Bankers, Sales, Client Service and Implementation) on SSC best practices and JP Morgan value proposition in addressing their cash management needs
- Ensure strong risk management, compliance and adherence to JP Morgan policies

**Required qualifications, capabilities, and skills**:

- Minimum of 12 years’ experience in Banking or Consulting firms
- Bachelor's degree or equivalent professional certification in finance, accounting, or a related field
- Experience in senior client stakeholder engagement (CFO, Treasurers, Finance Directors)
- Prior SSC Consulting with process knowledge covering key SSC and Finance themes
- Knowledge of key cash management offerings by Banks and their relevance to SSCs
- Strong understanding of working capital management along with its key drivers
- Extremely strong program management and organization skills
- Design thinking, process re-engineering and problem solving skills
- Strong at influencing a diverse set of stakeholders
- Strong inter-personal skills so that he/she instills confidence and trust
- Ability to build a network and develop strong working relationships
- Technically astute with experience in operations automation and data driven projects (Big data, Artificial Intelligence, Machine learning etc.)

**Preferred qualifications, capabilities, and skills**:

- Good understanding of ERP systems (e.g. SAP, ORACLE etc.), payment workflows and integration points with banking infrastructure
- Excellent communication skills with an ability to work across teams and geographies
- Hands on experience in setting up a Finance Shared Service organization

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

J.P. Morgan Payments is among the world's largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.

Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.