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Senior Operations

2 weeks ago

Singapore GALLERIE PTE. LTD. Full time

We are looking for an efficient, organized and detailed Senior Operations & Fulfilment Executive. You possess e-commerce or retail operations and warehousing knowledge as well as strong leadership qualities to inspire the team to work effectively.

Two words describe our culture, go-getters and open. We are always seeking out ideas that challenge us to grow. Part of our process is to test and iterate as we go along.

If you’d love to be part of a purposeful company and see your ideas come to fruition, join us

**A Little About Us**

**Job Scope**:

- Manage daily activities of order fulfilment and warehousing, including order management, quality assurance, inventory control and warehouse floor productivity.
- Optimise, execute and delegate warehouse and inventory processes in terms of put-away, purchasing, product location and storage organization
- Actively pursue improving operational effectiveness and efficiency
- Generating, updating and uploading New Product SKUs onto the website and Warehouse Management System (WMS)
- Create and optimise purchase orders and ensuring good product quality and accurate quantity received
- Strategically plan staffing requirements and budget based on expected volume
- Liaise with other internal departments to ensure quick resolutions of outstanding customer issues (Marketing, Customer Service)
- Develop and update the operations and warehousing training handbook. To conduct training for the team when necessary.
- Meet regularly with warehouse team to review, analyze, and develop actionable plans for productivity and loss prevention
- Maintain standards of safety, hygiene and security in the warehouse and fufilment area

**Requirements**:

- At least 2-3 years of experience in e-commerce or retail operations, with a proven track record of driving operational growth and efficiency
- Possess leadership qualities and ready to lead a small team of operations executives. Ready to lead by example.
- An entrepreneurial and can-do attitude to take on tasks. No job is too big or too small for you before giving it a go.
- Organized, detail-oriented, and gets work done fast yet precise
- Good team player, energetic and self-motivated

**Perks**
- 13-month bonus with annual wage increment based on performance
- Health benefits
- Employee discounts
- Career growth advancements