Operations Manager

4 days ago

Downtown Core, Singapore The Privé Group Full time

**About us**

The Privé Group is a leading restaurant group in Singapore with 8 outlets located in prime locations across Singapore.

As Privé Family, we believe in an ethical and responsible manner - in empowering and taking good care of our employees, giving back to our community, and protecting the environment we live in. And that resonates with our beliefs of being kind, respectful, honest and passionate.

**Job brief**

**Key Responsibilities**

**1. Operations & Customer Service**:

- Oversee daily restaurant operations, ensuring smooth service and high standards.
- Manage reservations, seating arrangements, and event coordination for weddings and large parties.
- Ensure exceptional guest experiences by addressing feedback and resolving issues promptly.
- Maintain strong relationships with wedding planners, vendors, and corporate clients.

**2. Staff Management & Training**:

- Recruit, train, and supervise front-of-house and back-of-house staff.
- Schedule shifts, monitor performance, and foster a positive work environment.
- Conduct regular staff meetings and training sessions on service standards.

**3. Financial & Inventory Management**:

- Monitor budgets, control costs, and optimize profitability.
- Manage inventory, supplier orders, and stock levels for food, beverages, and supplies.

**4. Event & Wedding Coordination**:

- Collaborate with clients and Events Team to plan wedding menus, décor, and event timelines.
- Ensure flawless execution of wedding banquets and special events.
- Coordinate with chefs, servers, and vendors to meet client expectations.

**5. Compliance & Safety**:

- Ensure compliance with health, safety, and sanitation regulations.
- Maintain cleanliness, hygiene, and adherence to food safety standards.
- Handle licenses, permits, and legal requirements as needed

**Qualifications & Skills**:

- Experience: Minimum 3-5 years in restaurant management, preferably in Chinese cuisine or banquet-style service.
- Leadership: Strong team management and conflict-resolution skills.
- Customer Focus: Excellent interpersonal skills for handling high-profile events.
- Organizational Skills: Ability to multitask in a fast-paced environment.
- Flexibility: Willingness to work evenings, weekends, and holidays.

**What to expect**
- 5 days’ work week
- Sales performance bonus
- Career growth and development
- On job coaching and training
- Competitive Salary
- Training & Development Programmes
- Career Progression
- Welfare Support (Night Transportation, Staff Meal)
- Staff Discounts
- Annual Leaves
- Birthday Leave & Benefit
- Public Holiday Benefit
- Long Term Service Rewards

**Job Types**: Full-time, Permanent

Pay: $4,500.00 - $5,500.00 per month

**Benefits**:

- Additional leave
- Employee assistance programme
- Employee discount
- Flexible schedule
- Food provided
- Parental leave
- Professional development
- Promotion to permanent employee

Schedule:

- Day shift
- Early shift
- Holidays
- Late shift
- Monday to Friday
- Night shift
- Shift system
- Weekend availability

Supplemental Pay:

- Retention bonus

Work Location: In person

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