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Immed Hiring Senior Guest Service Executive

3 weeks ago

Singapore SEARCH INDEX PTE LTD Full time

**Attractive Base+allowances+bonus**

*
- **2-3 yrs guest relations/svc exp req**:

- **5 days work week/Good company to work for**:

- **East / Town**:

- **Expanding - 10x vacancies**

Our client is a one of the leading Hospitality Group.

**Responsibilities**:

- Attend to all internal and external telephone calls.
- Handle all petty cash reimbursements
- Perform guest check in/out and administer the process.
- Manage guests’ accounts and information, and room availability in the system.
- Receive and convey messages to guests promptly.
- Arrange transport, meal according to dietary requirement, goods delivery for guest, appointment and meeting room requirement.
- Handle and record guests’ feedback and complaints and refer issues to supervisor or other relevant departments.
- Perform simple bookkeeping activities, such as balancing cash accounts.
- Make and confirm reservations for room and meeting rooms.
- Assume other responsibilities as designated by the Company.

**Requirements**:

- Diploma in Tourism Management/Hospitality related discipline
- At least 2-3 years of guest service/customer service in the hospitality industry
- Good communication and coordination skills
- Organized, neat and well-groomed
- Able to work independently
- Required to don PPE if necessary
- Knowledge in MS Office (i.e. Outlook, Word, Excel)

**Other Information**:

- Working Hours: 5 days (7am-430pm, 11am-830pm, 130pm-11pm, 1030pm-8am)
- Location: East / Town
- Good Basic+shift allowance+PPE suit allowance+bonus
- Reason for leaving
- Last drawn Salary
- Expected Salary
- Earliest availability date

**Job Types**: Full-time, Permanent, Contract
Contract length: 12 months

**Salary**: $1,800.00 - $3,000.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Dental insurance
- Employee discount
- Health insurance
- Parental leave
- Professional development
- Promotion to permanent employee
- Vision insurance

Schedule:

- Day shift
- Early shift
- Late shift
- Night shift

Supplemental Pay:

- Overtime pay
- Performance bonus