Senior Manager, Order Management

4 days ago

Queenstown, Singapore Hexagon Asset Lifecycle Intelligence Full time

**Responsibilities**:

- Coordinates and manages activities of the order management function in support of company goals
- Plan and direct the activities of Renewal Sales Representatives ensuring all staff are motivated to attain predetermined sales targets.
- Negotiate major deals within policy guidelines, maintain contact with key clients and identify and steer opportunities for business improvement.
- Provide leadership and direction, aligning sales activities with the broader business plan.
- Regularly reporting actual performance to budget with variance analyses and revised projections.
- Contribute to the setting of maintenance strategies and related maintenance and expense budgets.
- Monitor the maintenance revenue, margin and expense performance and initiate corrective action where required.
- Understand the client's objectives, buying criteria and decision making processes and forming long term business partnerships in order to leverage revenue from the relationship and promote the organisation as a quality supplier with the aim of achieving "preferred" supplier status.
- Administer/design the Renewal Sales Representatives’ sales incentive plan.
- Train, mentor, coach, and supervise Inside Renewal Sales Representatives.
- Prioritize and allocate resources.
- Work with the field sales organization to ensure that representatives are provided adequate support in the field.

Educational Qualifications:

- 10 years of experience may possess relevant tertiary qualifications.
- Possesses advanced knowledge of the company’s procedures and corporate contracting standards.
- Negotiates contracts with customers for the company’s offerings.
- Ensures team meets sales objectives such as quota and productivity requirements.
- Maintains relationships with other business teams to ensure the efficiency of operations.

**Essential**
- Leads change to improve contracts and processes.
- Possesses an expert-level understanding of the business.
- Leads contract negotiations.
- Leads projects to enhance the effectiveness of the team.
- Mentors team members.
- Delegates leadership roles in projects to team members.
- Possesses an expert-level understanding of contracts, legal issues, and systems.
- Understands revenue implications of decisions and processes.
- Uses selling techniques to maximize revenues.
- Excellent written and verbal communication skills.
- Proven sales ability including outstanding negotiation skills.
- Analytical interpretation and advanced problem-solving abilities.

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