Care Coordinator

5 days ago

Novena, Singapore TUCKER MEDICAL PTE. LTD. Full time

You will be the primary point of contact for international patients, their families, and caregivers to provide a seamless and high level of service to patients seeking medical care and their treatment journey in Tucker Medical. Your role will also involve coordinating with secondary providers to ensure continuity of care.

**Responsibilities**:

- Serve as a compassionate and understanding advocate for our international patients, providing personalized assistance throughout their treatment process.
- Coordinate with healthcare providers to develop comprehensive treatment plans that meet the needs of our international patients to ensure that patients receive culturally appropriate care, including scheduling pf appointments, coordinating the tests and procedures, and facilitating communication between providers.
- Provide interpretation and translation services as needed to ensure that patients and their families to fully understand medical procedures, diagnosis, and treatment plans.
- Ensure that patients receive high-quality care by monitoring and addressing any issues or concerns that may arise during the course of their treatment.
- Evaluate patient satisfaction through surveys and feedbacks and look at ways to improve our patient experience by implementing new processes, workflow that enhance the quality of care to our patients.
- Maintain accurate and up-to-date records of patient interaction and activities, as well as medical information and documentation.

**Requirements, Skills and Abilities**
- Bachelor’s Degree in healthcare administration, industrial relations, or related field
- Minimally 2 years of working experience in a customer service or patient liaison role, preferably in a private healthcare setting
- Excellent interpersonal and communication skills, with the ability to build relationships and communicate effectively with individuals from diverse cultural and linguistic backgrounds
- Strong organizational and time management skills, with the ability to work independently and manage multiple tasks simultaneously and prioritize effectively
- Knowledge of medical terminology and healthcare systems
- Fluency in English and at least one other language

**Job Types**: Full-time, Permanent

**Salary**: $2,500.00 - $4,500.00 per month

Supplemental pay types:

- 13th month salary
- Performance bonus

**Experience**:

- customer service: 2 years (preferred)

Work Location: In person

  • Care Coordinator

    1 day ago

    Novena, Singapore TUCKER MEDICAL PTE. LTD. Full time

    You will be the primary point of contact for international patients, their families, and caregivers to provide a seamless and high level of service to patients seeking medical care and their treatment journey in Tucker Medical. Your role will also involve coordinating with secondary providers to ensure continuity of care. **Responsibilities**: - Serve as a...

  • Student Care Programme Coordinator

    2 weeks ago

    Novena, Singapore Epworth Community Services Full time

    Epworth Community Services is a reputable voluntary welfare organisation that helps at-risk children and youths in their educational, social, emotional and moral development. We are a registered charity, a full member of the National Council of Social Service and an Institution of Public Character. - ____________ Our Student Care Centres provide a caring,...

  • Executive, Ops

    1 day ago

    Novena, Singapore Tan Tock Seng Full time

    Tan Tock Seng Hospital (TTSH) Executive, Ops (DICC) - Advanced Care Planning (Contract) Ops (DICC) - Advanced Care Planning **Job Description**: The Challenges As part of Operations (Division of Integrative & Community Care), you will support the management and operations of the Advance Care Planning (ACP) programme in TTSH, which includes implementation...

  • Social Work Associate

    2 weeks ago

    Novena, Singapore Dover Park Hospice Full time

    Reporting to the Senior Medical Social Worker, the jobholder also holds a dotted line reporting to the Service Head. **Job Summary**: - Supports the Medical Social Workers and Expressive Therapists in delivering comprehensive services to the patients and their families. - Assists with administrative tasks, conduct assessments to facilitate patients’...

  • Coordinator (Surveillance)

    1 week ago

    Novena, Singapore Tan Tock Seng Full time

    Tan Tock Seng Hospital (TTSH) Coordinator (Surveillance) **Job Description**: JOB SUMMARY The Coordinator (Surveillance) will be part of the Healthcare-associated Infections (HAI) Surveillance team at the National Public Health and Epidemiology Unit (NPHEU), National Centre for Infectious Diseases (NCID). The Coordinator (Surveillance) will lead and work...

  • Executive, Ops

    1 day ago

    Novena, Singapore Tan Tock Seng Hospital (TTSH) Full time

    **The Challenges** As part of Operations (Division of Integrative & Community Care), you will support the management and operations of the Advance Care Planning (ACP) programme in TTSH, which includes implementation of initiatives both within the team and at hospital-level, by drawing up workflows, liaising with clinical teams, data collection and...

  • Programme Coordinator

    2 weeks ago

    Novena, Singapore Epworth Community Services Full time

    Epworth Community Services is a reputable voluntary welfare organisation that helps at-risk children and youths in their educational, social, emotional and moral development. We are a registered charity, a full member of the National Council of Social Service and an Institution of Public Character. - ____________ Our Student Care Centres provide a caring,...

  • Executive, Volunteer Programme

    1 week ago

    Novena, Singapore Community Care Healthcare sector Full time

    Reporting to Senior Manager, Volunteer Programme, following are the key responsibilities of the incumbent. **Responsibilities**: - Play a key role in supporting the team in the co-ordination of volunteer programme activities. - Coordinate the recruitment of volunteers, assist in the nurturing and training of volunteers, and motivate volunteers to sustain...

  • Patient Concierge

    7 days ago

    Novena, Singapore Anchor Search Group Pte Ltd Full time

    We are representing a private medical service company that advocates healthcare from diagnosis, treatment and maintenance of good health through a holistic and personalised approach. As the Patient Concierge, you will be the primary point of contact for international patients, their families and caregivers to provide a seamless and high level of service to...

  • Executive, Ops

    7 days ago

    Novena, Singapore Tan Tock Seng Hospital (TTSH) Full time

    **JOB SUMMARY** Working as part of a multi-disciplinary team, you will take on the role of Care Co-ordinator between patients, medical specialists and TTSH’s community partners. - This is a para-clinical / nursing admin role, where you will conduct the following duties that include but are not limited to clinical screening and identification of patients...