Centre Admin

1 week ago

West Singapore STEP Education Pte Ltd Full time

**Job Summary**:
Maintain Centre’s common areas in a neat, clean and orderly manner. Handle all enquiries and student registration online and offline. Prepare the Centre’s enrolment on a daily basis. Act in all respects according to the instructions and directions given to you by the Company through the Director’s.

Do all in your power to promote, always develop and extend the activities of the Company and in all respects conform to and comply with the proper and reasonable directions from the Director’s.

**Roles and Responsibilities**:
1. To handle registrations, payments, make-up classes and other queries from parents. On inquires Admin to manage to close the parents during the warm leads.

2. Responsible for driving sign-up rates for normal and holiday classes and keeping the attrition rate not more than 5% in a given month.

3. Review attendance sheet before every class to be aware of student’s name & instructor taking the class.

4. To ensuring building sheets & worksheets are sufficient for the instructors. To ensure that the printing of building sheets and other documents by the respective Centre’s. To do an audit on the building sheets on a weekly manner to ensure the smooth flow of the operations activity is carried out.

5. To arrange make-up classes, absentees and other logístical matters.

6. To ensure and Manage student database to track payment status and attendance.

7. Handling and maintaining proper records of enquiries or feedback received from students/parents. Upon resolving the feedback, Admin to communicate with the parent on the status of the feedback.

8. Attending to phone and walk-in enquiries and lock in into the KOMMO system for further action in the Dept within _24 hours. Trials arrangements to be schedule accordingly._

9. Proper filing system to ensure smooth documentation and administration of the Centre.

10. Inventory of the components and equipment MUST be submitted a monthly report base on the actual numbers in the Centre. Submission of report to be provided by the 5th of every month.

11. Communicate with proper spoken and written English and Chinese.

12. Attending staff meetings & Company event is a MUST to all Admins.

13. To coordinate the progress report meeting and to ensure the students’ progress report is conducted between the Parents and Instructor base on the advice of the instructors.

**Salary**: $1,700.00 - $2,300.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Weekend availability

Work Location: In person

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