
Associate Inflight Services
2 weeks ago
**Key Responsibilities**
1. Plating Guide
- Provide guidance and training to stations and caterers pertaining to uploading of plating guide images to the Food And Beverage System (FABS)
- Monitor to ensure that all ex-station images are accurately and timely updated to FABS with the correct plating instruction for printing of plating guide to facilitate crew service onboard
- Take photos of First Class and Business Class dishes for ex-SIN dishes in preparation of plating guide
- Upload all ex-SIN First and Business Class dishes images to FABS and update the images with the relevant plating guide
- Liaise with printer on the submission of Plating Guide file for print and uplift
2. Menu Translation
- Oversees the menu translation of approximately 10 foreign languages
- Download from FABS a list of dishes and their description for translation
- Send the file to service provider for translation
- Follow up with service provider/ stations for a timely submission of the translation and upload them back to FABS for menu card generation for purpose of eMenu/ Digital Menu
3. Cargo Catering Matters
- Generation the Freighter flight catering schedule arising from each seasonal change
- Review the Freighter flight catering schedule to ensure that the no. of meals, meals type to be feature as well as uplift stations are accurate for dissemination to all stakeholders
- Assist SATS as well as stations on any queries pertaining to meal offering for adhoc freighter flights mounted
4. F&B Images
- Manage the F&B photography programme
- Ensure consistency of the F&B images for display to passengers
- Import the images to the F&B system accurately
5. Others
- Assist with the generation of FABS Checklist when associate is out of office
- Assist Snr Associate with the updating in FABS for massive change to flight menu planning template
- Any other work assigned from time to time by Manager/Supervising Officer
**Required Skills**:
- Diploma in any discipline
- SHATEC training is a plus
- Experience in a Food & Beverage outlet or airline catering is preferred
- Knowledge of food plating will be an advantage
- Good IT literacy, comfortable with using digital tools (including Microsoft office suite, photoshop)
- Interest/ Knowledge in food photo-taking is a plus
- Meticulous and organised
- Able to multi-task in a fast-paced environment and cope with pressure due time-sensitive nature of the job
- Excellent communication (both written and verbal), problem-solving and decision-making skills
- Collaborative and adapt well to changing business environment
- Resourceful and creative
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