Asst Manager/manager, Student Life
1 week ago
**Posting Start Date**:12/02/2025
Join the External Relations and Student Life (ERSL) team at the Faculty of Arts & Social Sciences (FASS), where we are dedicated to enhancing experiential learning, career readiness, student wellness, and leadership within FASS-based student clubs and societies.
We are looking for a passionate and dedicated individual to join our team as an **Assistant Manager/Manager**focused on** Student Support and Engagement.** This role offers the opportunity to make a significant impact on students' journeys and contribute to a vibrant university community.
As a Student Support Manager (SSM), you will be responsible for enhancing the student life and well-being of all FASS students. You will provide comprehensive wellness support throughout their academic experience, building and maintaining positive relationships with students, faculty, administrative staff, and external contacts to ensure they receive optimal support and guidance. You will play a pivotal role in fostering student engagement and enrichment.
Key Responsibilities**1. Student Wellbeing and Case Management**
- Offer advice and support to students experiencing emotional difficulties, ensuring thorough follow-up with those on our mentoring/care list. This includes arranging meetings, maintaining regular contact, and monitoring their well-being.
- Facilitate connections between students and appropriate contacts within and outside NUS (e.g., University Counselling Services, hospitals, Faculty Departments) to ensure timely support.
- Collaborate with internal and external stakeholders to provide effective and holistic student support and wellbeing services, including working with student leaders/groups on mental health awareness initiatives.
- Assist the administration division in managing student and staff-related incidents and crises, ensuring appropriate actions are taken in emergencies affecting students.
- Assess and improve student advice and wellbeing services through data analysis and research to drive service development and innovation.
- Enhance student wellness through organising activities that promote well-being
**2. Student Engagement and Wellness**
- Identify and collaborate with stakeholders to create enriching student experiences.
- Develop strategies to foster a strong sense of belonging and ownership among students towards FASS.
- Create and curate wellness events/programmes to promote wellness within the student population.
**Qualifications**
- A recognized university degree.
- A strong interest in working within a university environment and engaging with both students and alumni.
- At least 4-5 years of experience in student support or related fields
- A proven track record in developing and implementing student engagement and wellness programmes.
- Excellent organizational, planning, and project management skills.
- Strong interpersonal and communication skills, capable of engaging with diverse stakeholders, including students, alumni, university staff, and external partners.
- Warm and approachable personality, with a capacity to handle stressful situations.
- Ability to take initiative and act proactively in addressing student needs and enhancing support services.
**More Information**
Location:Kent Ridge Campus
Organization: Arts & Social Sciences
Department : Dean's Office (Arts & Social Sc.)
Employee Referral Eligible: No
Job requisition ID : 27794
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