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Enterprise Applications Support Specialist
3 weeks ago
**Join A Dynamic Technology Team in Singapore**
**Are you ready to drive enterprise transformation with cutting-edge technology?** We're seeking a passionate Enterprise Applications Support Specialist to join our client's growing team and make a real impact on our organization's digital journey.
**What You'll Be Doing**:
- Provide expert-level support for Oracle EBS modules including Financials (GL, AP, AR), Inventory, Order Management, and Purchasing
- Configure and optimize ServiceNow Project Management functions to enhance business processes
- Document comprehensive problem-solving processes from identification to resolution
- Prioritize and manage enhancement requests and defect resolutions
- Execute testing and validation procedures during system maintenance windows
- Communicate effectively with stakeholders including management, development teams, and end-users
**Strategic Contribution**
- Lead post-resolution follow-ups to ensure sustainable solutions
- Support preventive maintenance activities including patches and upgrades
**What We're Looking For**:
- University degree in Computer Science, Information Systems, or 4+ years equivalent technical experience
- Proven expertise with **Oracle E-Business Suite R12 modules (Financials, Inventory, Order Management, Purchasing)**:
- Hands-on experience with ServiceNow Project Management functions and features
- Strong troubleshooting skills with systematic problem-resolution methodologies
**Communication**
- Fluency in English and Mandarin Chinese to effectively support our diverse user base and collaborate with regional teams
- Excellent written and verbal communication skills for stakeholder management
- Ability to translate technical concepts for business users
**Growth Mindset**
- Eagerness to learn and adapt in a rapidly evolving technology environment
- Strong analytical thinking and attention to detail
- Collaborative approach with ability to work independently when needed
**Job Type**: Contract
Contract length: 12 months
Pay: $7,000.00 - $11,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Monday to Friday
Work Location: In person