Global Inside Sales Graduate

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

**About this role**

If you’re looking to kickstart your sales career at a global company, join BT’s mission to ‘Connect for Good’ for our global customers. We’re looking for motivated new graduates with an interest in sales and selling technology products to multinational enterprises.

The basis for a strong sales career in telecommunications is a deep understanding of global customers and their digital journeys. As a member of the Sales Development Program at BT, you will spend two years gaining on-the-job experience that builds critical sales capabilities and exposes you to a variety of different customers.

Over the course of two years, you will help global companies connect, collaborate, and stay secure by selling BT’s portfolio products to them. Of course, to ensure you have the right skills and capabilities to confidently sell to customers, you’ll go through structured learning, training, and professional development sessions to equip you with the skills and knowledge you need.

Interested in sales but also curious about how a large global company operates or how we manage our technology? As part of the Sales Development Program, a portion of your time will be allocated to strategic business projects to help you further develop and understand BT.

**You'll have the following responsibilities**
- Outbound calling/messaging to drive pipeline.
- Identify key contacts, trends, and messaging to be used to support discussions.
- Support the end to end account management of customer.
- Support any marketing/campaign planning to help develop leads and drive the leads to opportunities within customer base.
- Responsible for achieving quarterly and annual targets based on defined set accounts and objectives set by the business.
- Defend existing revenues, particularly high margin, and core revenue.
- Generate new leads via customer relationships & campaigns.
- Ensure customers are managed professionally and proactively while building and expanding relationships with key contacts and influencers through regular, proactive contact.
- Provide product information, pricing, quotes, where appropriate and possible, without specialist intervention, providing cheapest route to market and end to end sales journey
- Utilize specialist resource on complex opportunities, where needed
- Take responsibility for product knowledge and market awareness in order to effectively advise customers
- Resolve customer issues and dissatisfaction swiftly, through effective engagement and hand-off with appropriate internal departments to maintain customer satisfaction
- Ensure close working relationships with the account virtual team.

**You'll have the following skills & experience**
- We’re looking for motivated individuals.
- Have graduated with a Bachelor’s degree with less than 2 years of professional experience
- Graduated with an undergraduate GPA of at least 3.0
- Have an interest in technology and/or telecommunications
- Have a desire to begin a career in sales

**Benefits**

Why join BT? We have the following for you:

- Opportunities to work on global teams with presence in 180+ companies
- Dedicated training and development throughout your program
- Insight into what’s coming next in technology - and the opportunity for you to learn
- Real responsibilities from Day 1 of your program
- Full benefits for full time employees, including 401K match and health insurance

Interested but want to learn more about what BT does and how we work with our customers? Take a look at BT Global’s website here. Global security, cloud and networking services | BT for global business

**About BT**

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us