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Outlet Supervisor

3 weeks ago

Singapore KOPIFELLAS CAFE PTE. LTD. Full time

1 year exp

**Roles & Responsibilities**

Roles & Responsibilities

**About the Role**

Kopifellas® started in 2017 and our motto strives to touch the palettes of many, by serving quality traditional and popular beverages in a convenient and contemporary, yet affordable manner.

We are expanding and are looking for someone who is passionate about F&B (especially _kopi_) and responsible to manage the assigned outlet and ensure it is operational efficient. He/She can expect a wide exposure, career advancement and growth in this role.

**Responsibilities**:

- Manage and be involved in day-to-day operations of business (i.e. cashiering, prepare beverages, noodles, toast, closing and opening of outlet, scheduling, etc.)
- Meet sales targets and profitability of the outlet
- Work closely with team on their day-to-day tasks to ensure smooth operations in the outlet
- Implement workflow procedures based on Management’s direction
- Responsible for inventory management, procurement, stock level and staff management (including overall scheduling) in the outlet
- Work with team work towards their KPIs, strengthen SOPs, policies, and procedures
- Ensure compliance of all related policies, standards, guidelines, and regulatory requirements
- Maintain excellent customer service standards in the outlet(s)
- Ensure safety and food hygiene standards are complied in the outlet(s)
- Other ad hoc duties assigned

**Skills and Preferred Requirements**
- Minimum 1-2 years of relevant supervisory experience in F&B environment
- Fresh graduates/no experience but who are keen to learn and step into F&B industry, are welcomed to apply
- Diploma/Degree in Hospitality, F&B management, or any related fields
- Good knowledge of F&B industry and restaurant operations will be an added advantage
- Responsible, proactive, and able to communicate effectively (both English and Mandarin)
- Good delegation, planning, and execution skills required
- Quick decision-making and problem-solving skills, good interpersonal skills
- Able to lead, retain and motivate staff
- Able to work in fast pace-environment and under pressure
- Customer oriented
- Immediate or short notice period will be an added advantage

**Why join us?**

We are expanding and we want to find the right team member to grow with us
- Fast-paced yet fun working environment
- On-job training provided
- Staff discounts
- Meal provided
- Attendance incentive of $100 upon confirmation
- Medical benefits, annual leave, good learning opportunities and more
- 6 Day work week, timing depends on designated outlet
- Kindly note that we not halal-certified.
- Be the reason our fellas smile today._

Kopifellas® started in 2017 and our motto strives to touch the palettes of many, by serving quality traditional and popular beverages in a convenient and contemporary, yet affordable manner.
- “Be the reason our fellas smile today.”_