Project Program Mgmt. Senior Specialist

2 days ago

Singapore NTT DATA Full time

**Req ID**: 175132

We are currently seeking a Project Program Mgmt. Senior Specialist to join our team in singapore, Central Singapore (SG-01), Singapore (SG).

**Vendor Management** assistance in Telecom supplier Incidents reported through the ECC

Supplier BAU Escalation handling from the ECC

Incident Task review and Major Incident Postmortems.

Hosting Vendor **Service Reviews**: weekly (where situation demands it) or monthly

Review of SLA Breaches & calculation of SLA Credits owed to Citi

Regular review of Chronic tickets related to Telecom circuits.

Formulating and supervising the execution of Service Improvement Plans

Actively participating in Vendor-hosted Quarterly Business Reviews (QBRs)

**Sourcing/Procurement**

Working with Sourcing on defining the scope of annual RFPs (Requests for Proposal)

Reviewing the Vendor Proposals with decision making power on the offer selection

Working with Sourcing on the Supplier MSA Reviews and re-signs

**Inventory Management**

Performing regular Circuit Audit by checking billing information against internal database

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.**

**Job Segment**:Telecom, Telecommunications, Consulting, Manager, Database, Technology, Management

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