Current jobs related to Desktop Support L1 - Changi - Rapsys Technologies

  • IT Desktop Support

    2 weeks ago


    Changi, Singapore UPNB INFO Full time

    We are looking IT Desktop Support Engineer for our Project with basic Qualifications and communication skills needed. Intially 3 months training will be provided. In that Handling of basic hardware training, operating system installation and desktop support trainings. To change your industry to IT field. **Salary**: $1,800.00 - $2,400.00 per...


  • Changi, Singapore OPUS IT SERVICES SDN BHD Full time

    **Description**: 2. Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely Manner 3. May be required to cover onsite support as and when necessary. 4. Any other administrations where required. **Requirements**: - At least 1 year of experience in a service desk environment - Willing to work on staggered...


  • Changi, Singapore OPUS IT SERVICES SDN BHD Full time

    **Description**: 2. Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely Manner 3. May be required to cover onsite support as and when necessary. 4. Any other administrations where required. **Requirements**: - At least 1 year of experience in a service desk environment - Willing to work on staggered...

  • SOC Analyst

    8 hours ago


    Changi, Singapore Thales Full time

    Location: Singapore, Singapore In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Thales...


  • Changi, Singapore INFINITE COMPUTER SOLUTIONS PTE LTD Full time

    **Roles & Responsibilities** **Job Role: Deskside Engineer** No. of Positions: 15 Work Location **:Hospitals(TTSH)** **Description**: Provides onsite support to users with good customer satisfaction for main and off-site; - Service cases escalated by helpdesk, ensure service report form are completed and update/close the tickets on a timely manner as per...


  • Changi, Singapore DB Schenker Full time

    **Your tasks**: - Logging of service desk calls and documentation of all user requests and problem resolution in problem Ticket system. - Issuing of inventory tags and manages the IT database for inventory management for IT related equipment. - Provides technical assistance to users on basic desktop request as and when require. - Performs cost allocation...


  • Changi, Singapore MindGraph Solutions SDN BHD Full time

    **Experiences** a) Previous **experience in Banking line is preferred** c) **Knowledge on Macros is a must** **Job Scope** a) Perform follow-ups to ensure problems have been resolved. b) Communicate problems and issues through weekly update in meeting c) Provide suggestion and solution to user d) Work with technology/ support or PMO in resolving...

  • Senior Executive

    2 weeks ago


    Changi, Singapore SATS Full time

    **About us** About SATS - Feed and Connect Communities** SATS is Asia's preeminent provider of food solutions and a global leader in gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and...


  • Changi, Singapore SATS Full time

    **About us** About SATS - Feed and Connect Communities** SATS is a global leader in gateway services and Asia's pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers, and institutions. With heartfelt service and...

  • Workplace Specialist

    2 weeks ago


    Changi, Singapore Jobline Resources Pte Ltd Full time

    **Responsibilities**: - Lead on-going projects for end user workspace to enhance the experience of collaboration, mobility, performance, security, and service level. - Contribute in the development of digital workspace and desktop engineering. - Provide expertise to regional teams and collaborate with Japan head office stakeholders. - Provide timely...

Desktop Support L1

3 weeks ago


Changi, Singapore Rapsys Technologies Full time

Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office

路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software

路 Use tools and methodologies to load, copy and customize operating system configurations for deployment

路 Responsible for tracking hardware and software inventory

路 Familiarize end users on basic software, hardware and peripheral device operation

路 Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers

路 Works with vendor support contacts to resolve technical issues within the desktop environment

路 Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

路 Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment

路 Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment

路 Customize desktop hardware to meet user specifications and site standards

路 Provide VIP support

路 Resolve and update incidents with in SLA and also update stakeholders for P1 cases

路 Update KB with solution provided

Schedule:

- Day shift
- Night shift
- Weekend availability

**Experience**:

- Desktop support: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: In person