Digital Village, Innovation Manager

**Function(s)**:Advisory

**Work Type**:Permanent

**Start Date for Applications**:7 Feb 2025

**Closing Date for Applications**:
KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.
Job DescriptionAt Digital Village, we are innovators constantly looking into the “new new.” We believe in designing to bring tangible value and drive adoption, focusing on user-centric solutions. Our team is passionate about leveraging GenAI and intelligence-driven design to create breakthrough products that drive real business impact. We are looking for aspiring design leaders who want to grow professionally, have a vision for AI-driven design, and are committed to making a difference by understanding and adapting to the fundamental shifts in design from traditional digital design to intelligence design.

**Roles & Responsibilities**:
As an Innovation Manager, you’ll bring your passion for human-centered design and transformation to create innovative, user-centric solutions. You’ll lead client workshops, conduct discovery sessions, and drive ideation and prototyping to help clients realize their digital potential. Working within a dynamic team, you will turn complex challenges into seamless user experiences, focusing on enhancing productivity and adoption.Conduct user research and present insights to stakeholders (e.g., Personas, Journey Maps, Ethnographic Research)
Facilitate ideation, prototyping, and validation workshops with clients and their teams
Design user flows, ensuring a clear, compelling narrative
Guide the refinement of products, services, and business models based on user feedback
Collaborate with Product and Development teams to deliver scalable design solutions
Drive innovation through design sprints, workshops, and client engagement
Manage UI/UX patterns within Design Systems and ensure best practices across all projects
Contribute to a positive, creative culture within Digital Village through collaborative initiatives**Experience & Skills Required**:

- Minimum 5+ years of experience, with a focus on client-facing roles in consulting or similar environmentsProven expertise in Design Thinking and delivering end-to-end design solutions that meet user needs
Strong experience with GenAI in design processes and the ability to integrate emerging AI technologies into UX solutions
Industry experience in across different sectors including, financial services, risk and audit, supply chain management or customer engagement
Knowledge, training, or experience with emerging technologies
Skilled in designing for complex workflows and multi-disciplinary teams across mobile, desktop, and responsive platforms
Familiar with design systems, information architecture, and managing user flows for enterprise-level designs
Passionate about user-centered design, usability, and delivering delightful experiences
LI-FM1⠀At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.