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Account Executive

3 weeks ago

Singapore Safe Space™ Full time

**Team**: Sales & Marketing

**Overall Purpose**: We are looking for an Account Executive to engage our corporate customers to drive Safe Space adoption and demonstrate ongoing value of choosing us as their mental health employee benefit regionally.

This function is responsible for onboarding new B2B customers by engaging executive teams in the launch, driving ongoing adoption, and managing renewals.

It works with the rest of the Safe Space organization to uncover new ways to make Safe Space a part of everyday life and to improve our product.

**Responsibilities**
- Work with Sales team to drive retention and growth among our most valuable B2B customers by understanding their business needs and helping them succeed
- Enable successful roll-out of Safe Space to customer employees, including sharing and developing relevant creative assets, brainstorming ideas, and attending launches virtually or in person
- Maintain a cadence of communicating with B2B customers about their adoption trends, sentiment, and mining opportunities for deeper engagement
- Identify opportunities for customers to act as Safe Space advocates (e.g. testimonials, case studies)
- Collaborate closely with Sales team to support pilot customers, renewals, and expansion opportunities
- Marshall resources across the Safe Space as needed to support customers needs
- Represent the voice of the customer to inform our sales process and product roadmap

**Requirements**:

- Fluent English speaking and writing
- Create structure in ambiguous situations and design effective processes
- Passionate for mental health, technology and being a part of a fast-growing startup.
- Experience working with cross-functional teams (eg: Sales, Product, Marketing etc)

**Salary**: $2,800.00 - $4,000.00 per month

**Benefits**:

- Dental insurance
- Employee assistance programme
- Flexible schedule
- Health insurance
- Parental leave
- Professional development
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay