Technical Writer
1 week ago
**Responsibilities**:
- Work closely with project engineers and project managers to support project goals and gather technical information.
- Create, edit, and maintain technical documentation, including instruction manuals and installation guides.
- Develop and standardize documentation templates and Standard Operating Procedures (SOPs) to ensure consistency and clarity.
- Revise and improve materials prepared by other writers or personnel from various departments.
- Summarize technical data and concepts for easier understanding by both technical and non-technical audiences.
- Translate complex technical information into clear language for customers, ensuring ease of understanding.
- Triage and manage support cases, recording, tracking, and ensuring proactive resolution of issues.
- Securely collect and store customer-specific documentation for troubleshooting and reference.
**Requirements**:
- Diploma or Degree in a relevant field (e.g., Engineering, Technical Writing). A background in Mechanical Engineering is not necessary but would be an advantage.
- Strong attention to detail and organizational skills.
- Ability to communicate complex technical issues clearly to both technical and non-technical stakeholders.
- Problem-solving skills with a focus on efficiency and accuracy.
- Open to Fresh Graduates
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