Project Manager

**About us**
- Acrolinx helps the world’s greatest brands to create amazing content. Built on an advanced Al engine, Acrolinx is the only software platform that can actually “read” your content and guide writers to make it better. That’s why companies like Adobe, Boeing, Google, and Philips use Acrolinx to create content that’s more engaging, enjoyable, and impactful. We are in search of a Project Manager Customer Solutions to join our team to make an impact on our growing SaaS company.

**Who are we looking for?**
- We’re looking for a passionate and energetic, professional enterprise-level SaaS project manager to support our global expansion. The position is 100% remote and based on the East Coast as this role will support the U.S. and EMEA.

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**The role**
- You’ll own the delivery of a portfolio of projects from quick implementations to large-scale deployments for some of the world’s most well-known companies.
- You’ll interact with our sales team at the end of the sales cycle and, in collaboration with the Customer Success and Solutions teams, plan, monitor, and deliver customer projects.

**Responsibilities**
- Our project managers work directly with our customers to meet each of their unique needs and align them to our best practices for deployment.

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**The project manager will be able to**:

- Collaborate in the development of the Statement of Work (SOW) by assessing project requirements including resources, cost, scope, schedule, and risks
- Align projects to customer business objectives and stakeholder expectations
- Independently manage multiple concurrent implementation projects
- Define and manage projects and day-to-day operational aspects including resources, scope, budget, margin, communications, risks, and change control throughout the project life cycle
- Follow standard methodologies to ensure project execution quality
- Provide/update the project financial forecast reports and project-critical metrics with accuracy and in a timely fashion
- Identify business opportunities during project execution
- Create reusable assets such as documents, templates, and utilities
- Document and share lessons learned during the project closure phase

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**Your key success factors**
- Passionate about making customers successful
- Driven to solve problems to support our customers’ success: technical, organizational, personal
- Experience communicating with senior-level stakeholders
- Expertise in cost management, and awareness of legal issues pertinent to services projects
- Demonstrate expertise in project management knowledge (Scope/Quality/Cost/Scheduling/Risks)
- Demonstrable experience and expertise in the delivery of SaaS projects in Tier 1 enterprise environments is ideal
- Experience in running the deployment of Artificial Intelligence or marketing/content and
- communication enterprise software is a plus
- Open to traveling a few times a year, mostly to our headquarters in Berlin, Germany

**What we offer**
- Late Stage Startup dynamics and flat-hierarchies
- Ownership and accountability of your work
- Open minded variety of nationalities

**About Acrolinx**
- When you join our team, you work with software that makes an impact. You’ll find evidence of
- it in the communications of top global enterprises — in everything from developer
- documentation to global websites. Our software contributes to ensuring those messages are clear,
- consistent, on-brand, and engaging.

**Join our mission**
- At Acrolinx, we value content. We believe in its power to fuel a business. And we know that to
- be effective, it must be well written. That’s why we developed software that reads enterprise
- content — in a variety of formats — and helps to improve its quality.
- Born out of a long history in linguistic analytics, our advanced platform helps major brands like
- Amazon, Cisco, Facebook, Google, Harley-Davidson, Microsoft, Philips, and SAP create great
- content.

**Note**: Due to Covid-19 interviewing, onboarding and work will be fully remote to begin with. We’re committed to make this process go as smoothly as possible under these difficult conditions and support you with getting set-up and going
- Acrolinx is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Acrolinx makes hiring decisions based solely on qualifications, merit, and business needs at the time._