
Resident Services Officer
6 days ago
**Job Summary**
**Responsibilities**
- Ensure timely and accurate updates of resident information and data
- Prepare invoices and manage debt collection for residents
- Prepare quarterly subvention reporting
- First contact for residents and their families, providing excellent customer service
**Requirements**:
- Familiarity with MOH BRIGHT, ILTC and NMTS system
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Ability to maintain confidentiality and handle sensitive information
- Proficiency in Microsoft Office or Google Suite
**Experience**
2 to 3 years experience in a related field, such as:
- Long-term care or healthcare settings
- Customer service or frontline roles
- Administration or office management
**Qualifications**
- Diploma or Degree in Social Work, Business Administration, or a related field
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