Residence Officers

2 weeks ago


Singapore Edmund Tie & Company (SEA) Pte Ltd Full time $30,000 - $50,000 per year

Residence Officers (Concierge)

· Assist the Residence Manager to provide efficient operations and management of the assigned condominium.

· Comply with company's quality assurance standards and expectations

· Provide a high level of service to residents at all times

· Attend to residents' requests/enquiries/feedback

· Assist residents with reservation & use of the condominium's facilities and services

· Greet residents and visitors warmly and make them feel welcome

· Answer all incoming calls and email inquiries in a timely and courteous manner

· Manage parcel deliveries based on approved policies and procedures

· Ensure that front office space and lobby are kept clean and tidy at all times

Requirements

· SHATEC or GCE 'O' / 'N' level with work experience in customer service / front desk / concierge

· Friendly and passionate to serve with customer-oriented mindset

· Excellent communication and interpersonal skills

· Proficient in Microsoft Office applications

· Well-groomed and possess a pleasant disposition

· Team player

· Able to perform shift work (no mid-night shift)



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