Senior Event Manager

**Building a Brand Starts with a Story**

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences.

FIRST works with clients across various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.

FIRST also understands that businesses worldwide, including us, need to adopt more sustainable and socially responsible practices. Our vision of sustainability at FIRST is about fostering a People centric, Purpose driven & Planet conscious culture.

Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today.

And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.

A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals.

**At FIRST, you'll find**:

- A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported.
- An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.
- Creative teams that enjoy challenging work with an ability to make an impact on those around them.

**What You Would Get To Do**

The Senior Event Manager will consistently deliver exceptional service to our client through excellent operational and logístical facilities management. This position will be responsible for managing, supporting and/or executing the coordination of various events within the client's meeting spaces. The role requires strong operational understanding and practical experience in event logistics and venue management.
Along with other FIRST team members, the Senior Event Manager will represent the FIRST Solutions brand on-site within a well-known tech company. In this role you'll work with internal teams to coordinate the logístical needs of the event space. This role will report directly into the Team Lead.

**Your Contributions**
- Provides consultative 'one stop shop' planning support for Event Hosts to ensure exemplary event experience
- Discovery of Event Host objectives and requirements for live and digital events.
- Oversees organization of logistics, decor, entertainment, catering and all other event needs
- Ability to recommend event enhancements to achieve desired event objectives
- Review of all meeting space to ensure proper space assignment
- Informs Space & Service Coordinator of space need changes and cancellations to digital and on site events
- Update group information in internal systems in a timely manner
- Periodically checks event spaces and setups to ensure event services are appropriately delivered
- Provide onsite support during the event execution, coordinating event support needs with the Event Service Specialist
- Create, manage and distribute event details using approved internal template to all stakeholders and services lines involved in the event
- Conduct debriefs post-event with Event Host and communicate comments/compliments/issues to service teams
- Work closely with all departments to develop and be responsible for event requirements and deliverables, including but not limited to communications, calendars, registration needs, feedback surveys, and wrap up reports
- Coordinate with facilities, arranging and overseeing all event details, such as audio and visual, decor, catering, security, entertainment, premiums/swag, and transportation
- Create in depth event based on strategy while pushing the boundaries of creativity and innovation
- Manage multiple programs/events, across various industry verticals, with creativity, innovation, and strategy, delivering world class creative execution
- Conduct site visits
- Manages high-profile and complex events, often acting a the lead on global events involving multi-region support
- Act as a mentor to other team members, conducting group meetings as needed
- Train new employees and set up their training