Hotel Manager

7 days ago

Singapore A HOTEL FARRER PARK PTE. LTD. Full time

**Role Overview**

**Key Responsibilities**
- Oversee and manage daily hotel operations, including front office, housekeeping, F&B, and guest relations.
- Ensure compliance with brand standards, corporate policies, and international hospitality regulations.
- Lead, mentor, and develop a diverse team to achieve service excellence.
- Drive operational efficiency and implement best practices across departments.
- Monitor and improve guest satisfaction scores, handling escalated feedback effectively.
- Collaborate with revenue management and sales teams to optimize occupancy and profitability.
- Develop and manage budgets, forecasts, and performance reports.
- Build strong relationships with stakeholders, including corporate headquarters, vendors, and local authorities.

**Qualifications**
- Bachelor’s degree in Hospitality Management, Business, or related field.
- 10+ years of hotel management experience, **with extensive experience in a large hotel chain**.
- Demonstrated success in leading multi-department teams in high-volume operations.
- Strong knowledge of financial management, revenue optimization, and guest service strategies.
- Excellent leadership, communication, and problem-solving skills.
- Proficiency in hotel management systems and industry-standard software.

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