Hotel Manager

14 hours ago

Singapore Mandarin Oriental Hotel Group Limited Full time

HOTEL MANAGER
Mandarin Oriental, Singapore is looking for a Hotel Manager to join our team.
Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.
About the job
Based at Mandarin Oriental, Singapore, the Hotel Manager is responsible in playing a vital role in overall Hotel's operations. The Hotel Manager reports to the General Manager.
As Hotel Manager, you will be responsible for the following duties:
Oversee the overall operations of the hotel, including Food & Beverage, Rooms, Spa, Engineering, and Security (FLHSSE).
Preparation of strategic business plans and budget for the hotel.
Ensure the implementation and maintenance of all operational quality standards.
Execute all operational and strategic initiatives, providing feedback and suggesting alternatives where necessary.
Handle guests’ complaints; ensure timely rectifications of service standards when needed.
Develop and implement strategies to enhance hotel operations, proposing solutions to operational challenges and improving guest service quality and colleague productivity.
Collaborate with the Director of L&D to create and update training plans across all operational areas, taking into

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