Consumer Experience Consultant

**Join a team that is changing millions of lives.**

Transforming smiles, changing lives

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

**About this opportunity**

You’re super friendly, have an entrepreneurial spirit, eager to learn, and a natural team player. Your goal is to offer the best customer experience and provide top notch customer service.

At the Invisalign® Experienced Locations, we're reinventing how people think about their teeth AGAIN.

With the Invisalign® system, Align Technology revolutionized teeth straightening by moving away from old-school braces to clear, removal aligners that rely on innovative software to create a straighter, better smile. We're reinventing the way consumers learn about and get started on their journey to straighter teeth with an Invisalign® retail experience. You find ways to effectively communicate Align’s vision and brand and offer the best experience to anyone who walks through our doors.

**In this role, you will**
- Promote and maintain high-level customer service and ensure customers experience the Align Brand and values.
- Reach out to existing and potential customers to present our products.
- Answering or making calls to clients to address their needs.
- Maintain store's inventory and implement proper policies and procedures.
- Maintain general upkeep and cleanliness of the store.
- Coordinate in store events as appropriate.
- Provide support to audit processes and quality management system as required.
- Perform other duties as assigned.
**In this role, you’ll need **
- Demonstrated customer service ability with at least 2+ years’ experience in a customer-facing environment and telemarketing preferred.
- Strong customer service and communication skills.
- Ability to function in a fast-paced business.
- Available to work weekends and evenings.
- Tech savvy.
**Sound like a good fit?**

Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.

**About Align**

Align Technology is a publicly traded medical device company that is **transforming smiles and changing lives**. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.

We respect your privacy. Please review our **Applicant Privacy Policies** **for additional information.

**Global Diversity Statement**:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

**Equal Opportunity Statement**

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