
IT Support Engineer
3 days ago
Job responsibilities:
- Deliver datacenter and hybrid solutions and services.
- Provide trouble-shooting and technical support on client computers.
- Maintaining and administering all LAN, WAN & SD-WAN and related cloud computing network infrastructure across all onsite and remote locations.
- Resolve IT project issues, review and control project activities.
- Trouble Ticket and Change Request handling through its whole lifecycle for a globally distributed IT Infrastructure.
- Resolving technical IT Infrastructure related problems for Storage systems, High Performance Computing, Virtual Desktop Infrastructure and Wide Area Network.
- Execution of routine system administration tasks, configurations, incorporation of patches, bug fixes and upgrades.Backup and Archive handling.
- Travel to Europe, the United States, Japan, South Korea, and other regions may be required.
- Communicate with IT department in China. Fluency in oral and written Chinese is a must.
- Execute Ad-hoc task given by superior.
Qualifications:
- Bachelor’s degree in Computer Science, Engineering or similar field/comparable qualification or vocational education with relevant professional experience.
- 2 year experience within the field of Information Technology, preferably hands-on experience in Network, Storage, Compute, Virtualization and Cloud.
- Experience in international working environment. Having worked in different countries is preferred.
Expertise: Knowledge in general system infrastructure technologies including Storage Area Network, backup and recovery, virtualization, infrastructure-related, cloud computing, automation and container technologies.
Competencies:
- Good planning and organizing skills.
- Strong interpersonal and presentation skills with the ability to interact effectively with all levels of management.
- Positive attitude and willingness to work in a global team with different cultures
- Able to work in a multi-task environment and handle a high volume of requests, specifically unplanned/unscheduled requests.
Pay: $6,000.00 - $8,000.00 per month
**Benefits**:
- Health insurance
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
Work Location: Hybrid remote in Singapore 118222
Application Deadline: 30/09/2024
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