
Infrastructure Operation Specialist
5 days ago
**Roles & Responsibilities**:
- Interaction with business units and project managers to solve variety of business - technical issues
- Interact with software, network and UNIX infrastructure administrators to seamlessly implement solutions to complex technical issues
- Troubleshooting web and middleware environments
- Identify potential and real performance bottlenecks within web environments
- Using troubleshooting methods to differentiate between an infrastructure or environment problem vs
- Administration of Web environments
- Advanced Web/Java troubleshooting (analyzing heapdumps, threaddumps)
- Constantly update documentation as necessary to reflect system setup and environment.
- To handle escalation seamlessly to avoid any gaps that may arise to meet or exceed SLA.
- To utilise ITSM process and tool support.
**Requirements**:
- Must be a Singaporean citizen due to G50 security clearance requirements by the client.
- Diploma/Degree in Information Technology/Computer Science/ Computer Engineering or equivalent.
- Working experience in Linux and Windows system.
- Knowledge or work in environment using Azure or AWS a plus
- Strong implementation and administrative skillsets for Linux system especially RedHat
- Good knowledge of open source cloud Platform-as-a-Service, Infrastructure-as-a Service (PaaS and IaaS), solutions like Red Hat OpenShift Container Platform and related technologies like Docker containers and Kubernetes container orchestration
- Prior experience providing enterprise-wide support, including OpenShift, private/public cloud and on-premises and systems support
- Possess analytical mindset
- Possessed initiative that would improve productivity and efficiency.
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