
Head Waiter/waitress
1 week ago
The Head Waiter performs duties in a pleasant, conscientious, energetic and professional manner to ensure guest satisfaction in order to ensure they have a memorable experience and return again.
**Responsibilities**:
- Prompt, and courteous greeting of customers
- Take orders and deliver food to customers on the table in an accurate and timely manner
- Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations and obtain the feedback of the customer
- Follow sequence of service standards as per brand guidelines
- Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers
- Ensure food quality and consistency is delivered at all times
- Manage the set up and close down of tables within section
- Divide restaurant into sections for each shift and ensure fair allocations
- Ensure full closing procedures are carried out consistently and thoroughly
- Coordinating with cashier to handle accurately order invoices and tips
- Bachelor’s degree
- Minimum 4 years of experience in the same field (Hospitality or Restaurants)
- Good knowledge in computer skills (Microsoft office and inventory programs)
- Well-developed written and oral communications skills.
- Fluent in English
**Benefits**:
- Competitive Salary
- Discounts Across Sunset's Venues and More: Experience the Sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond.
- Career Growth Opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions.
**Job Types**: Full-time, Permanent
**Experience**:
- Serving: 4 years (preferred)
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