Ops Engineer

5 days ago


Singapore RIDIK PTE. LTD. Full time

We are looking for Application Ops Engineer to join our Application Services department to help us implement DevOps. This is a very hands-on technical role to drive continuous improvement initiatives on top of day-to-day BAU support. We want someone with fresh and relevant ideas who is pas**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, the weekend included.

**Rotational shifts: Members of the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight-saving time period in the year).

Morning: 7am-4pm

Afternoon:2pm-11pm

Evening: 5 pm-2amsionate about learning new things and wants to develop themselves further.
- Providing primary operational technical support and assisting the functional support teams
- Improving complex operations (DRP, Migrations, Major maintenance, etc.)
- Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA, etc.)
- Reducing time-to-market by implementing client pipelines where possible
- Managing technical issues, escalations and ensuring a good level of delivery
- Maintain, improve and standardize existing workflow processes and framework
- Promoting knowledge sharing within the organization (pieces of training, documentation, etc.)
- Bridging the gap between Dev and Ops

**Qualifications and Profile**

**Functional**
- Experience in a banking production environment is a plus
- Technical and process

**Preferred**
- Must have experience with UNIX environments
- Must have experience in scripting languages such as Python, Powershell
- Must have hands-on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes
- Experience with task schedulers such as Control-M

**Knowledge about**
- CICD pipelines, ITIL practices, Agile practices, Lean
- Observability tools such as Grafana, Kibana, Prometheus, AppDynamics or Dynatrace is a plus


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